Benefits and debt advice

Benefits and debt advice


There are a number of services that provide confidential benefits and debt advice for Newcastle residents.

They can be found in the document: Where to Get Benefit and Debt Advice in Newcastle which is updated and available on the City Council webpage: Benefit advice services in Newcastle and benefit offices

They can also be found on the ‘organisations’ page of our partner website InformationNOW which allows you search by category and location. InformationNOW also includes articles on benefits and article debt advice.

Benefits and debt information

There are many places where you can get benefit and debt information.

Newcastle City Council’s webpage Welfare rights and money advice includes:

  • Benefit information with useful factsheets
  • Universal Credit including support to claim it
  • Changes to the benefits system
  • Check your entitlement to benefits online
  • Debt and Money Advice

The Council’s Debt and Money Advice page provides links and contact details for national telephone debt advice services, links to online debt advice and self-help information, links to local debt advice services and links to other help that may be relevant to those who are worried about money or who have urgent one-off needs.