Family Support

Family Support


Family plays an important role in our lives. A stable, loving family network provides an important role in children and young people’s lives, supporting their development and laying a strong foundation for future experiences and opportunities.

Families come in all different shapes and sizes, but most from time to time will face difficulties. Sometimes these problems may become difficult to manage and in those moments there are places you can turn for help.

There is a lot of support for families in Newcastle, covering a wide range of needs. These include mental health services; education, employment and skills development opportunities; youth projects; groups for carers and parents and their families; and organisations supporting those with experiences of trauma and abuse.

If you feel your family is facing an urgent crisis, you may wish to access the following services:

Urgent Mental health Support:  If you are experiencing a mental health crisis or emergency, you can get immediate support from the NSH Mental Health helpline on 0800 652 2861.

Urgent Domestic Abuse Support: If you are in immediate danger as a result of domestic abuse, call 999. If you urgently need to talk to someone about domestic abuse, including support to stay safe, the National Domestic Abuse Helpline can be reached 24/7 on 0808 2000 247.

Reporting Child Abuse: If you think a child is in immediate danger as a result of abuse, call 999. If you want to report abuse, including understanding what steps to take if you believe they may be in danger, the NSPCC can be reached between 8am and 10pm Monday to Friday, and 9am and 6pm at the weekends, on 0808 800 5000. You can also make a report online.

If you are in Urgent financial need, InformationNOW has lots information about services that can help you from Food banks to Emergency Funds

See what's in our Family Support section

Family Support

Or, see what's in our other sections