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Keeping children safe - Safeguarding

Keeping children safe

Anyone who is worried about a child or young person living in Newcastle can call our children's social care services. We get calls from parents, relatives, friends and neighbours, and people like teachers, health visitors and doctors. The law says we must find out if children need our help to keep them safe.  

If you are ever concerned that a child is in immediate danger call the police on 999.

During office hours

If you are concerned about a child or young person call us on 0191 277 2500 (weekdays 8:45am to 5pm).

You can also discuss any concerns with someone who works with children and families, e.g. your health worker, social worker, school nurse or teacher (all schools have a teacher responsible for child protection).

You can also complete our online referral form .

If you are a professional please use  the professional online referral form.

Out of office hours

If the issue cannot wait until the next working day, call our Emergency Duty Team on 0191 278 7878.

You can also complete our online referral form.

For more information please see:  

 Comments, complaints and compliments about children's social care

If you would like talk to us about our service please contact 0191 277 7427 or complaintschildrens@newcastle.gov.uk or viste our web page

 

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