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Accommodation and support for young people in Newcastle

We provide supported accommodation, resettlement support and crisis responses for young people aged 16-24 years old and at risk, including those with chaotic lives, care leavers, teenage parents and young lesbian, gay, bisexual and transgender (LGBT) people.

We aim to give vulnerable young people a place to stay in emergency situations, assess their needs and work in partnership to best meet these needs, and prepare them to move to their optimum level of independent living. 

The service is delivered by three partners:

  • Albert Kennedy Trust: provides dispersed accommodation in self-contained flats with visiting support.
  • Depaul UK: provides single-site accommodation with 24-hour staffing and self-contained flats with visiting support.
  • Home Group: provides emergency beds and single-site accommodation with 24 hour staffing, and self-contained flats with staff available on-site, in the city centre.

We develop tailored support plans with each client to support people to move on to their optimum level of independence.  We offer a range of money management advice including benefits, managing finance, maximising income and avoiding debt.

We also try to help improve people's life chances and advice to help resolve housing problems.

Who to contact

Contact Name
Active Inclusion Newcastle (AIN) Unit
Telephone
0191 277 1707
E-mail
gateway@newcastle.gov.uk
Website
www.newcastle.gov.uk/.../newcastle-gateway
Notes

All referrals are made via the Newcastle Gateway, managed by the Active Inclusion Newcastle Unit, who can put you in contact with service managers.  Further details about the Newcastle Gateway, including how to access the portal, are available online. In addition to the Gateway referral, an interview and / or additional information may be required prior to making a decision.

All referrals to the services above should be made via the Newcastle Gateway (see contact details above). These services can support clients aged ­­­­16-24.  

Local Offer

Special Educational Needs and Disabilities Information

Description

Our service can support young people with additional needs aged ­­­­16 to 24 years old.  Please tell us how we can help and support you with regard to your accommodation needs.  

Time / Date Details

Time of day
Evening
Morning
Afternoon
Session Information
visiting support arrangements are usually offered Monday-Friday 9-5

Other Details

Costs

Details
Most accommodation costs are covered by Housing Benefits, however, there is a small personal service charge (PSC), which the client is responsible for, which covers energy bills and any food provided. This varies depending upon the service depending on facilities available; relevant charges are made clear to clients in advance.

Availability

Age Ranges
16-24
Referral required?
Yes
Referral Details

All referrals are made via the Newcastle Gateway, managed by the AIN Unit, who can put you in contact with service managers.  Further details about the Newcastle Gateway, including how to access the portal, are available online. In addition to the Gateway referral, an interview and / or additional information may be required prior to making a decision.

All referrals to the services above should be made via the Newcastle Gateway (see contact details above). These services can support clients aged ­­­­16-24.

Access or Eligibility

The service can make reasonable adjustments to support clients with disabilities and extra needs. It can offer support to clients who require wheelchair access / step-free access / clients with limited mobility / clients with hearing impairments / clients with visual impairments / clients with literacy issues / clients with limited English. Please make your client’s accessibility requirements clear at referral.

For clients who require translation from other languages, this may be delivered by face-to-face interpretation or translation service / telephone interpretation or translation service and needs to be arranged in advance.

Last updated: 15/05/2018
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