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Information for Schools

The course will take a holistic approach and will focus on interpersonal skills: ie verbal and non-verbal communication skills, confidence building and raising self-esteem. Employability is a key element within our training programmes and is integrated throughout.

The Retail programme will initially be carried out in house, however once staff and the learner feel they are ready and would benefit from an external placement, this is organised. 

  • Activities include: 
  • Stock Control 
  • Pricing goods 
  • Receiving goods 
  • Dealing with customers’ requests and queries 
  • Packaging and wrapping products 
  • Health and Safety and ergonomics 
  • Work effectively in a team  Sales 
  • Customer service 
  • Organisational effectiveness 
  • Finance and administration


  • Taster - in sight into Retail 
  • City and Guilds NVQ Level 1 Award/ Certificate/ Diploma in Retail Skills 
  • City and Guilds NVQ Level 2 Award/Certificate 

Additional levels are available dependant on IA and length of access to programme


  • Excluded young people
  • Learner at risk of exclusion
  • Learners with disabilities
  • Poor attendees
  • Pregnant teenagers/Young parents
  • Young offenders

Group Size

Minimum group size: 5

Maximum group size: 12

Please enquire if you have below 5

Who to contact

Contact Name
Christina Saunders-Wingfield
0191 270 1133

Where to go

Unit 27
Whitley Road
Newcastle Upon Tyne
NE12 9SZ

Time / Date Details

Session Information
Dependent on learner
school timetable if applicable and level of qualification

Other Details


Table of costs
Table of costs
AmountCost Type
£50 Per day
Plus registration and certification costs per learner. It is expected that any travel costs from the learner's home to Palmersville Training would be met by the Council
Last updated: 11/07/2018
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