Molehill Mountain is an app to help autistic people understand and self-manage anxiety.

You can use Molehill Mountain to explore the causes and symptoms of anxiety.

• Track your worries and the situations that trigger anxiety.

• Get evidence-based daily tips to understand more about anxiety.

• Feel more confident to self-manage anxiety.

It was developed by Autistica and King's College London.  Adults with autism were consulted throughout the development of the app.

Free, safe, confidential support for young people

Children and young people in Newcastle and Gateshead can now get help from mental health counsellors using a free online service supported by the NHS.

Kooth.com is an award-winning online counselling and support service which is now available to all young people in Newcastle and Gateshead aged 11-18 years.

First Response Training is one of the UK’s leading and largest dedicated training providers, successfully delivering courses to in excess of 70,000 delegates every year. Our vision is simple: we create safer working environments through the delivery of a range of quality training solutions across health and social care, early years, schools and all other industry sectors throughout the UK. We have a number of training facilities based across the UK.

Public Health School Nurses provide a range of health improvement and health promotion activities including confidential health advice for children and young people, an immunisation programme and assistance to school staff in the delivery of PHSE (personal health and social education). 

Every school in Newcastle has access to a School Nurse.  School Nurses also provide information, advice and support on a range of health issues including:

InformationNOW is the information website for adults in Newcastle, their families and carers. It covers everything that you need to know about living, working and retiring Newcastle, from staying active, finding friends to planning ahead and managing your money.

The Oratto website is useful free resource for information and guides on immigration matters. You can also call our National Helpline and speak with one of our advisers who will be able to discuss your situation with you in a sympathetic and understanding manner. 

Oratto's experienced Immigration solicitors are able to advise and assist on a wide range of immigration matters, including:

Coming to the UK as a visitor, 

Coming to the UK as a child visitor,

Student visas,

Business vistors,

The Newcastle Careers and Guidance Team offers impartial and confidential careers information, advice and support to young people up to the age of 19 without an Education Health and Care Plan (EHC plan) if they live in Newcastle or attend a Newcastle school.  (Please note, young people with an EHC plan are supported by their SEN caseworker)

West End Women and Girls Centre is the first and only open access, community based women and girls centre in Newcastle, we aim to build the power of women and girls, who have been and continue to be disenfranchised. We seek to drive positive change in the world, our community and in women and girls lives.

We do this through group work where women and girls have the opportunity to meet, have fun, learn skills, look at issues relevant their lives and generally build confidence in a safe and supportive environment.

ACANE exists to support the settlement of asylum seekers and refugees from the African continent, who have been dispersed to the North East region and Tyneside, in particular, and to actively promote their integration with the host community so that they can lead full and active lives, and participate in and contribute to the community on an equal basis.

Afterschool club

Afterschool club with free Access to IT, Internet, Table Football and art & Craft.

Pax Mediation was previously known as Family Mediation North East. We can help you settle disputes over children, property and finance without the distress and financial cost of going to court. 

We know that every family is different and that you are the expert when it comes to your children, finances and home. We also know that sometimes it gets too complicated and distressing to see things clearly. Pax Mediation can lend a helping hand when you need it most.

We provide tailored information to help you find a way through this difficult time.

Moneywise Credit Union is a financial co-operative which offers savings, loans and related services to members. Anyone who joins must be part of a "common bond", this means everyone who lives or works in the Tyne and Wear region. Credit unions are a "not for profit" organisation which means that any surplus made is reinvested into the business, any additional profit is used to pay a dividend to members.

Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.

We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:

Childnet International works in partnership with others around the world to help make the Internet a great and safe place for children.

Childnet works across three main areas of access, awareness and protection.

Access and promoting quality content

Helping children and young people to use the net constructively, showcase quality content and enable others to use our resources and develop new projects.

Tyneside Women’s Health was established in 1985 with the key aim of helping women to improve their mental health and emotional wellbeing.  

Tyneside Women’s Health offers a range of interventions for women including drop in sessions, support groups, mental health courses, counselling, and various therapeutic activities such as relaxation.  We have also introduced a range of online and virtual support services. Please visit our website for more information.

Our main Centre is based in central Gateshead, and we have a second Centre in Byker, Newcastle.

Nisai Virtual Academy believe that everyone has equal value and should have access to high quality education around the world. It is our mission to give traditional and non-traditional learners the skills to flourish through innovative online education and by influencing positive institutional change. We provide a friendly, supportive learning community and offer our students incredible opportunities. In essence, we support learners from Key Stages 3 to 5 and help create pathways to further education and employment through personalised learning.

Kinship is the leading kinship care charity in England and Wales. We are here for all kinship carers – the grandparents and siblings, the aunts, uncles, and family friends who step up to raise children when their parents aren’t able to.

We won’t rest until every kinship family has the recognition, value and support they need and deserve.

Cruse Bereavement Care (CRUSE) is a national charity committed to promoting the well-being of bereaved people.  The organisation aims to help anyone bereaved by death to understand their grief and cope with their loss.  It covers England, Wales and Northern Ireland (Cruse - Scotland is a separate organisation). 

Are you looking after someone who needs help and support?

If you are caring for someone who cannot manage without your support and you're not employed to do this, then you are a carer. Anyone can become a carer at any point in their life. We're here to listen and support you.

Newcastle Carers is an independent charity supporting adults, children, and young people who look after someone living in Newcastle upon Tyne. Our services are free, confidential and non-judgemental, helping carers find ways to make their caring situation easier to manage.

Family Advice and Support Team at Skills for People

Services Offered:

Skills for People helps disabled children and adults and their families to be in control and to have better lives. We also work with children with special educational needs.

We offer help with planning, meeting other disabled people and their families, advocacy, advocacy groups, social activities, self help meetings and individual development. We work with people who have an individual budget and those who do not.

Children North East exists because growing up can be hard. We want all babies, children and young people to be happy and healthy and to grow up feeling: 

• Safe and loved

• Resilient to the challenges they may face

• Valued and confident  

We have a strong children’s rights ethos and believe that real social change is achieved when those who are, or have, experienced issues lead the change.  

The National Breastfeeding Helpline offers friendly, non-judgemental, independent, evidence based breastfeeding support and information to anyone in the UK who needs it. The helpline is provided by the Breastfeeding Network and the Association of Breastfeeding Mothers.

Personal Alarm Watch is the highest rated alarm service in the UK.

They provide a unique personal alarm for the elderly that with the press of a button can get you emergency help anywhere you go. 

For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.

WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme

Nystagmus Network is a charity that helps people with nystagmus, a condition where the eyes move uncontrollably. They offer many services to support families and children with nystagmus.

Support Services