NSPCC helpline to Report Abuse in Education

We've launched a new dedicated helpline for children and young people whohave been victims of abuse at school and for worried adults and professionalsthat need support and guidance. Our new NSPCC helpline is called ReportAbuse in Education.

Working with the Department for Education (DFE), who have commissioned us on this initiative, we will run the bespoke helpline to provide appropriate support and advice regarding onward action, including contacting the police if they wish to.

The new helpline is run by our own colleagues from the NSPCC helpline who will be responding to the calls during their shifts and during normal operational hours of the NSPCC helpline.

Our new NSPCC Helpline, Report Abuse in Education will provide support to:

• All children and young people making current and non-recent disclosures and, where required, we'll share this information with local police force and Children Services/Local Authorities Designated Officers (LADO). Operation Hydrant (the coordination hub delivering the national policing response, oversight, and coordination of non-recent child sexual abuse investigations) will triage non-urgent police referrals, assessing the information and ensuring this get to the police force.
• Any children and young people who may want to talk about being involved or witness any incidents.
• Adults regarding non-recent abuse.
• Parents and carers in respect of any concerns they have regarding their own or other children.
• Professionals who may be working in a school requiring support or in any related matter.

We will also signpost to ongoing support services available for all those groupsnamed above including Childline which will be a significant resource for children and young people requiring ongoing support.