Dear Albert is a social enterprise which specialises in peer mentoring and making recovery more visible by bringing together existing resources. We have close links with peer support fellowships such as Smart Recovery, NA, AA and work in close collaboration with statutory funded drug and alcohol agencies, private rehabs, local authorities and substance misuse charities.  

The Humankind LGBT North East Services provide support to young people aged 11 to 25 through a range of projects across the North East region.

LGBT+ (Lesbian, Gay Bisexual or Transgender or other related identities) specialist support includes one to one interventions, workshops, peer support and family work. 

Humankind are also a delivery partner for the Rainbow Flag Award; a quality assured framework for schools to ensure that they are providing inclusive and positive environments for LGBT Students and their staff.

AKT in the North East supports LGBTQ+ young people (16-25) who are homeless or living in a hostile environment.

Newcastle Treatment and Recovery is a dedicated service for anyone in Newcastle experiencing problems with drugs and alcohol. We are here to help you get well and stay well. We believe recovery from addiction and substance misuse is possible for everyone, and we’re here to help you achieve it. Our aim is to make recovery a reality in Newcastle – whether you’re dealing with problematic drug or alcohol use or helping support others that are.

Streetwise provide a range of health and wellbeing support services for young people aged 11 - 25 year olds. 

Young people aged 13-25 can access the full range of contraception, sexual health, C-card (free condoms), Chlamydia testing, pregnancy testing. Workers offer support around wider issues such as relationships, drugs, alcohol and any other issues facing young people. We will signpost on to other services where appropriate.

We have a counselling and mental health service offering support around mental health and well-being for young people aged 11-25. 

PAPYRUS Prevention of Young Suicide provide confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through the helpline, HOPELINE247.

We engage communities and volunteers in suicide prevention projects and deliver training programmes to individuals and groups. This includes equipping local councils, healthcare professionals and school staff with suicide prevention skills.

YoungMinds are the UK’s leading charity fighting for children and young people's mental health.

We want to see a world where no young person feels alone with their mental health, and all young people get the mental health support they need, when they need it, no matter what.

We are providing young people with reassurance and advice to help them make positive choices for their mental health and know what to do next if they are struggling.

The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social, through our free, confidential helpline or our counselling service.

Discovering your sexual identity is an exciting and important part of growing up but it is also essential to stay safe and healthy. So our confidential and impartial sexual health service is here to help you (as long as you are aged 13 to 25 years old) with any questions, problems or support you need.

We can help you with:

Age 16 years +

Our vision is that North Benwell will not be considered disadvantaged or deprived.  We wish to see the young people of North Benwell enjoy the same possibilities of life as their peers in other areas of Newcastle upon Tyne.

The young people of North Benwell will generate their own hope for the future and be the agents of their own destinies.

These sessions mean that a young person can speak to workers as and when they feel the need of support or advice, or often when a crisis arises.

Please ring before attending. 

A group ran by North Benwell Youth Project. NBYP wish to see the young people of North Benwell enjoy the same possibilities of life as their peers in other areas of Newcastle upon Tyne: the young people of North Benwell will generate their own hope for the future and be the agents of their own destinies.

These sessions are led and coordinated by Gem Arts and funded through Youth Music, to support local organisations to offer structured high quality music sessions to young  people delivered by professional musicians.

During group clubs, there are opportunities to

• explore life and relationship issues 
• practise life-skills such as planning and organising in a safe environment, 
• building self esteem and confidence.

Please ring before attending. 

The Mums group currently meet every Thursday afternoon and has been running for over 4 years now.

It is a relaxed space where young women can meet with or without their children. They can have a coffee and chat, share information and advice, support each other when life seems tough, which can help to reduce feelings of isolation. Importantly the group always manage to have a laugh together.

Come and have a frisk, smash the patriarchy and make new friends!

 Ages 13 to 19 years

Run by North Benwell Youth Project.

Our groups offer opportunities to 

• explore life and relationship issues
• practise life-skills such as planning and organising in a safe environment
• build self esteem and confidence.

Please ring before attending. 

We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding.

We won't give up until everyone experiencing a mental health problem gets support and respect.

The Sanctum service consists of safe accommodation for men and women who have experienced domestic abuse and who cannot access mainstream services of refuge for multiple reasons (e.g. if they have drug or alcohol issues, pets, older children etc). Service users are supported short-term for 3-6 months, during which they are provided with a safe hours, emotional support, signposting to long-term specialist services and support to help move them on safely and securely into their own long-term tenancy.

Benefits support and advice, Slovakian speaker present for interpreting to support. 

Appointment only.

Services include Domestic Abuse Flexible Support (DAFS), flexible and structured support for women affected by domestic abuse to achieve and maintain safety and independence, and the Freedom Programme, an 12 week group programme enabling women to recognise the signs of domestic abuse and explore its impact so the process of recovery can begin.

You can access the Helpline if you have been affected by domestic abuse or if you are worried about someone you know.

This service is available at our usual Monday and Thursday drop ins as well as a specific sexual health drop in on Fridays from 3pm to 6.30pm at our Young People's Service based on the West Road in Newcastle. Come and see us without having to book an appointment and in confidence.

Local men getting together - making pies, having a chat, tackling isolation, boosting mental health and improving social skills. 

Everyone welcome

A free and confidential dog fostering service for people fleeing domestic abuse and going into refuge or other emergency accommodation.

Telephone: 999 in an emergency or when someone is in immediate danger. In non-emergency situations telephone 101, text 07786 200 814 or use the online reporting form. 

RCTN provide services to women and girls who live, work or study in Tyneside and Northumberland. Their services are for women and girls over 13 who have experienced any form of sexual violence at any time in their lives. Services include confidential counselling, advocacy, helpline, email support, specialist information and ISVA services. All of the services are free, safe and professional.
A one-to-one Live Chat Helpline for women and girls aged 16 and over can be accessed on the national Rape Crisis website

Open to anyone who has experienced anti-LGBTQIA+ violence or harassment and needs a safe space to talk. The helpline is run by LGBTQIA+ people and is completely confidential. It is operated by Galop, the LGBTQIA+ anti-violence charity supporting people facing hate crime, domestic abuse and sexual violence.

Live webchat also available via the website. 

We will call you back if you can't get through to us the first time or if you call outside our opening hours. Just leave us a message with your contact details and the best time to get back to you.