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Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.
We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:
Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.
We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:
If you need housing advice, if you are at risk of homelessness or you are homeless and have nowhere to stay, please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.
We provide advice and assistance on a range of housing problems, including landlord/tenant disputes, housing options, housing benefit and homelessness. Our specialist debt advice team is available to advise you on all financial issues.
Benefits support
- Support with new applications and managing existing claims for Universal Credit, Tax Credits, Child Benefit, PIP, DLA and Carer's Allowance
Housing support:
- Support with rent enquiries and arrears, managing housing applications, repairs, housing packages and utility bills
Advice:
Benefits support and advice (for Czech, Slovakian and Romanian people)
Action for Children
By appointment only - please contact Action for Children
Need help to manage your existing UC online account?
Or need help to submit a NEW UNIVERSAL CREDIT CLAIM?
Amidst growing concerns around the Cost of Living Crisis, our team began to compile a list of resources and where to find help to share with the Connected Voice staff. As the list grew, we felt it would be helpful to share this information publicly on our website.
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
Housing information, advice and enquiries
The West End Hub is open Mondays 10am – 4.30pm, Wednesdays 10am – 2pm and Friday 10am – 4.30pm.
Community Budgeting Support & Advice - Drop In
Mondays 10am -1pm
Get support with budgeting, household bills and accessing online accounts.
Referrals can be made for more formal debt advice and debt management.
Health & Wellness - Drop In
Thursdays 10am - 12pm (excluding 2nd March)
Wellness checks: Blood sugar, Heart rhythm
Health coaching: Weekly weigh and measure, motivation and support to eat well and move more, tools and techniques to manage stress
Housing information, advice and enquiries
Housing information, advice and enquiries
Fortnightly starting 13th September.
For Teenagers.
Our vision is that North Benwell will not be considered disadvantaged or deprived. We wish to see the young people of North Benwell enjoy the same possibilities of life as their peers in other areas of Newcastle upon Tyne.
The young people of North Benwell will generate their own hope for the future and be the agents of their own destinies.
Detached sessions allow the North Benwell Youth Project to engage with potential users and meet young people in the street.
Weekly starting 16 January 2023 - All of the community welcome
FREE community activities, food and refreshments
Mash up Mondays (10am - 3.30pm)
10am Coffee morning (board games and more)
12pm Lunch
1pm - 2.30pm Arts & Crafts (all abilities)
12.30-3.30pm Drop in for support with benefits, health and getting back to work or volunteering
Time to Chat Tuesdays (10am - 1pm)
10am Refreshments & homemade scones, board games and more
Do you know gardening is good for your mental health?
It's a good excuse to get out of the house for some fresh air and gentle exercise!
Pick a task or an activity at our community allotment or sensory garden.
Spend a couple of hours at the allotment, working at your own pace.
Have a break and a cuppa in out sensory garden, watching the birds and wildlife.
Come rain or shine we are here in any weather. It's lovely to work in the polytunnel when it rains!
Dog training and obedience classes.
Bookings taken on line only through Ruff Diamonds web page.
Church Group - please contact for more information
Family hub on a Wednesday evening 5:30 – 7pm, we provide a hot meal and arts, crafts and activities.
Children over 8 years can attend without an adult.
Children 5 years to 8 years must be accompanied by a responsible adult.
50p for children - no booking required
This group is for ages 8-13.
Open space for arts, crafts, sports, games, trips and discussions around life and faith.
Come and join in - we play sports, DJ, drink hot chocolate, play with chalk, chat, create spaces to mark life’s big events, and generally enjoy the company of Byker and Walker’s young people.
Susan our community cook runs this friendly social cookery session where you can come along, cook with women from all over the world and eat together.
An online community group specifically for the LGBT+ community and allies. Hosts 'THE HUB' live on Pride Radio FM 89.2 and DAB.
Meets in central Newcastle Wednesday afternoons in a safe space and is open to anyone 15-25 years of age who identifies as Trans/non-binary.
Please phone or email for details.