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For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.
WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme
Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.
Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm
Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.
AKT in the North East supports LGBTQ+ young people (16-25) who are homeless or living in a hostile environment.
Benefits support
- Support with new applications and managing existing claims for Universal Credit, Tax Credits, Child Benefit, PIP, DLA and Carer's Allowance
Housing support:
- Support with rent enquiries and arrears, managing housing applications, repairs, housing packages and utility bills
Advice:
Need help to manage your existing UC online account?
Or need help to submit a NEW UNIVERSAL CREDIT CLAIM?
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
Housing information, advice and enquiries
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
The West End Hub is open Mondays 10am – 4.30pm, Wednesdays 10am – 2pm and Friday 10am – 4.30pm.
Housing information, advice and enquiries
Housing information, advice and enquiries
Discovering your sexual identity is an exciting and important part of growing up but it is also essential to stay safe and healthy. So our confidential and impartial sexual health service is here to help you (as long as you are aged 13 to 25 years old) with any questions, problems or support you need.
We can help you with:
This service is available at our usual Monday and Thursday drop ins as well as a specific sexual health drop in on Fridays from 3pm to 6.30pm at our Young People's Service based on the West Road in Newcastle. Come and see us without having to book an appointment and in confidence.
Independent social group as an alternative to the commercial gay scene. Open to gay/bisexual men aged 18 and over. Providing a relaxed and welcoming atmosphere. Meet Wednesday evenings from 7:00pm
Our Sexual Health Drop in is moving!
From Monday 4th March our project workers and nurses will be available at:
Byker Sands Family Centre, 19 Raby Cross, Newcastle, NE6 2FF
2:30pm - 5:30pm
To celebrate the new location of the sexual health drop-in at Byker, they are holding a Launch Party at Byker Sands Family Centre on Monday 4th March, 2.30 pm – 5.30pm.