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For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.
WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme
Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.
Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm
Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.
AKT in the North East supports LGBTQ+ young people (16-25) who are homeless or living in a hostile environment.
Benefits support
- Support with new applications and managing existing claims for Universal Credit, Tax Credits, Child Benefit, PIP, DLA and Carer's Allowance
Housing support:
- Support with rent enquiries and arrears, managing housing applications, repairs, housing packages and utility bills
Advice:
Need help to manage your existing UC online account?
Or need help to submit a NEW UNIVERSAL CREDIT CLAIM?
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
Housing information, advice and enquiries
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
The West End Hub is open Mondays 10am – 4.30pm, Wednesdays 10am – 2pm and Friday 10am – 4.30pm.
Housing information, advice and enquiries
Housing information, advice and enquiries
Our breastfeeding social groups are for families living in Newcastle and are relaxed, informal and friendly. They are a great way to meet other breastfeeding mums, get handy tips and information and are an opportunity to get support from a member of staff or volunteer.
For more information, send us a message or call us on 07826 531575. You can also pop over to our Breastfeeding Mams Facebook page for lots of ongoing information and support.
Our breastfeeding social groups are for families living in Newcastle and are relaxed, informal and friendly. They are a great way to meet other breastfeeding mums, get handy tips and information and are an opportunity to get support from a member of staff or volunteer.
For more information, send us a message or call us on 07826 531575. You can also pop over to our Breastfeeding Mams Facebook page for lots of ongoing information and support.
Children North East: Little Minds in Mind ‘Preparing for baby/ Baby’s here’
Appointment only – for more information or to book phone 0191 273 3997 or email lmim@children-ne.org.uk
Our breastfeeding social groups are for families living in Newcastle and are relaxed, informal and friendly. They are a great way to meet other breastfeeding mums, get handy tips and information and are an opportunity to get support from a member of staff or volunteer.
For more information, send us a message or call us on 07826 531575. You can also pop over to our Breastfeeding Mams Facebook page for lots of ongoing information and support.
Help available to stop smoking in pregnancy
Appointment only, please book via your health visitor or phone 0191 282 3319
The team can be reached via their Central Line: 07826 531575 (Mon - Fri 9am to 4pm)
If you are pregnant or breastfeeding and live in Newcastle, we can offer you information and support.
Start for Life combines the Antenatal and Breastfeeding Support projects. We are a team of practitioners and volunteers working alongside midwives and health visitors to offer additional support to families in Newcastle.
Face to face antenatal classes are now available in family hubs across Newcastle.
Classes will be facilitated by your Community Midwifes, Maternity Support Workers, Health Visitors, Nursery Nurses as well as Healthworks and Action for Children Representatives.
Preparation for Labour and Birth
Baby Practical
Comforting, caring for and feeding your baby
Face to face antenatal classes are now available in family hubs across Newcastle.
Classes will be facilitated by your Community Midwifes, Maternity Support Workers, Health Visitors, Nursery Nurses as well as Healthworks and Action for Children Representatives.
Preparation for Labour and Birth
Baby Practical
Comforting, caring for and feeding your baby
Please call to book
Appointment only.
4 sessions dedicated to early bonding and preparing for birth.
Topics include: staying healthy, practical advice, early bonding and brain development, and what to expect in labour.
Book through children-ne.org.uk
4 sessions dedicated to early bonding and preparing for birth. Topics include: staying healthy, practical advice, early bonding and brain development and what to expect in labour .
Book through children-ne.org.uk
12pm - 2pm - Appointment Only
2pm - 3pm - Drop in