Key
Offers free childcare
Part of our local offer
Best Holiday Ever
Free Service
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For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.
WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme
Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.
Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm
Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.
AKT in the North East supports LGBTQ+ young people (16-25) who are homeless or living in a hostile environment.
Benefits support
- Support with new applications and managing existing claims for Universal Credit, Tax Credits, Child Benefit, PIP, DLA and Carer's Allowance
Housing support:
- Support with rent enquiries and arrears, managing housing applications, repairs, housing packages and utility bills
Advice:
Need help to manage your existing UC online account?
Or need help to submit a NEW UNIVERSAL CREDIT CLAIM?
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
Housing information, advice and enquiries
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
The West End Hub is open Mondays 10am – 4.30pm, Wednesdays 10am – 2pm and Friday 10am – 4.30pm.
Housing information, advice and enquiries
Housing information, advice and enquiries
For Teenagers.
Our vision is that North Benwell will not be considered disadvantaged or deprived. We wish to see the young people of North Benwell enjoy the same possibilities of life as their peers in other areas of Newcastle upon Tyne.
The young people of North Benwell will generate their own hope for the future and be the agents of their own destinies.
Detached sessions allow the North Benwell Youth Project to engage with potential users and meet young people in the street.
Weekly starting 16 January 2023 - All of the community welcome
FREE community activities, food and refreshments
Mash up Mondays (10am - 3.30pm)
10am Coffee morning (board games and more)
12pm Lunch
1pm - 2.30pm Arts & Crafts (all abilities)
12.30-3.30pm Drop in for support with benefits, health and getting back to work or volunteering
Time to Chat Tuesdays (10am - 1pm)
10am Refreshments & homemade scones, board games and more
Come and join in - we play sports, DJ, drink hot chocolate, play with chalk, chat, create spaces to mark life’s big events, and generally enjoy the company of Byker and Walker’s young people.