Key
Offers free childcare
Part of our local offer
Best Holiday Ever
Free Service
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For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.
WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme
Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.
Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm
Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.
AKT in the North East supports LGBTQ+ young people (16-25) who are homeless or living in a hostile environment.
Benefits support
- Support with new applications and managing existing claims for Universal Credit, Tax Credits, Child Benefit, PIP, DLA and Carer's Allowance
Housing support:
- Support with rent enquiries and arrears, managing housing applications, repairs, housing packages and utility bills
Advice:
Need help to manage your existing UC online account?
Or need help to submit a NEW UNIVERSAL CREDIT CLAIM?
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
Housing information, advice and enquiries
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
The West End Hub is open Mondays 10am – 4.30pm, Wednesdays 10am – 2pm and Friday 10am – 4.30pm.
Housing information, advice and enquiries
Housing information, advice and enquiries
The garden works with nature to create a great place for people and wildlife to enjoy. The garden is about our community, whether in Scotswood and Benwell or the wider area, and we welcome people of all ages and backgrounds to get involved in our work. This can be as a visitor to the garden, as a member of our volunteer team, or as a participant in one of our events. We welcome you to visit and enjoy the fruits of our labours.
All Welcome!
Chatter and cheer at Building Futures East
FREE Hot snacks and drinks plus additional daily activities
Monday - Walking Group (am)
Tuesday - Crafty Crafts (am) & Creative Writing (pm)
Wednesday - Sewing Crafts (am) & Employability Support (pm)
Thursday - It's About You! (am) & Gardening (pm)
Weekly Woodwork Group
Why not join with us in Pottery Bank's Green space, to learn new skills, by creating items using recycled wood and other products for our sensory garden, allotment and outdoor spaces.
You will learn how to use:
Power drills, sanding tools, hand saws and much more.
So come along and join in!
Please call in to the centre or ring to book onto the project.
Support to look for work; complete job applications and CVs; practise interview skills and practise English, Maths and ICT.