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For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.
WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme
Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.
Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm
Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.
AKT in the North East supports LGBTQ+ young people (16-25) who are homeless or living in a hostile environment.
We can offer:
- Benefits support - help with new applications and managing existing claims.
- Housing support - rent enquiries and arrears, managing housing applications and repairs.
- Advice - where to access further support including around debt and managing your finances.
- Other support- school applications, Council Tax.
By appointment only.
Please phone for more information or to book an appointment.
Need help to manage your existing UC online account?
Or need help to submit a NEW UNIVERSAL CREDIT CLAIM?
Information for families on thing like;
- benefits
- work
- debt and money
- housing
- family
- law and courts
- immigration and health
Information for families on things like;
- benefits
- work
- debt and money
- housing, family
- law and courts
- immigration and health.
This a drop in session there is no need to book.
Support to:
- look for work
- complete job applications and CVs
- practise interview skills
- practise English, Maths and ICT