Key
Offers free childcare
Part of our local offer
Best Holiday Ever
Free Service
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For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.
WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme
Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.
Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm
Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.
AKT in the North East supports LGBTQ+ young people (16-25) who are homeless or living in a hostile environment.
Benefits support
- Support with new applications and managing existing claims for Universal Credit, Tax Credits, Child Benefit, PIP, DLA and Carer's Allowance
Housing support:
- Support with rent enquiries and arrears, managing housing applications, repairs, housing packages and utility bills
Advice:
Need help to manage your existing UC online account?
Or need help to submit a NEW UNIVERSAL CREDIT CLAIM?
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
Housing information, advice and enquiries
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
The West End Hub is open Mondays 10am – 4.30pm, Wednesdays 10am – 2pm and Friday 10am – 4.30pm.
Housing information, advice and enquiries
Housing information, advice and enquiries
Are you feeling like you don't get enough exercise now you are a parent?
Would you like to meet other parents in the local area?
Suitable for babies from birth to 12 months
Come along and find out how baby massage can help your baby in many ways.
Contact us for more details.
Each week we provide activities that enhance spatial awareness and improve cognitive and physical development. Parents/carers are supported to think about their child’s interests (12 months - 3 year olds) and respond to their ideas to gain a greater understanding of each other.
- Physical activity
- Music/song time
No booking required.
We are a group specifically for families with twins, triplets and higher order multiples aged 0-5years to meet, play and support each other. Siblings are also welcome to join the fun!
All pre school aged children and their parents/carers are welcome. All activities including snacks for kids and grown ups are free.
We work with children and young people age 8-25 offering group activity sessions based on their age, one to one support, detached work and offsite activities.
Our group is focused on providing sessions for German speaking families.
This group offers play opportunities for children from birth to 5 year old, as well as an opportunity to mix with others. They offer support to adults and a break from the normal routines of the day. A booking may be required at some groups. For more information on this group and others you can visit NAPI website
We love story times at Newcastle Libraries. They encourage language development, help foster a love of books, and most importantly, they're really, really fun!
Enjoy stories in a relaxed and welcoming atmosphere. Explore what the library has to offer and make new friends. Come and listen to stories that will encourage young children to develop a life-long love of books from an early age. These sessions do not need to be pre-booked. Please feel free to drop in.
Under 5's.
We love story times at Newcastle Libraries - they encourage language development, help foster a love of books, and most importantly, they're really, really fun!
Enjoy stories in a relaxed and welcoming atmosphere, explore what the library has to offer, make friends and listen to stories that will encourage young children to develop a life-long love of books from an early age. These sessions do not need to be pre-booked, please feel free to drop in.
Under 5's.
We love story times at Newcastle Libraries - they encourage language development, help foster a love of books, and most importantly, they're really, really fun!
Enjoy stories in a relaxed and welcoming atmosphere, explore what the library has to offer, make friends and listen to stories that will encourage young children to develop a life-long love of books from an early age. These sessions do not need to be pre-booked, please feel free to drop in.
Under 5's.
We love story times at Newcastle Libraries - they encourage language development, help foster a love of books, and most importantly, they're really, really fun!
Enjoy stories in a relaxed and welcoming atmosphere, explore what the library has to offer, make friends and listen to stories that will encourage young children to develop a life-long love of books from an early age. These sessions do not need to be pre-booked, please feel free to drop in.
Under 5's.
We love story times at Newcastle Libraries - they encourage language development, help foster a love of books, and most importantly, they're really, really fun!
Enjoy stories in a relaxed and welcoming atmosphere, explore what the library has to offer, make friends and listen to stories that will encourage young children to develop a life-long love of books from an early age. These sessions do not need to be pre-booked, please feel free to drop in.
Under 5's.
We love story times at Newcastle Libraries. They encourage language development, help foster a love of books, and most importantly, they're really, really fun!
Enjoy stories in a relaxed and welcoming atmosphere. Explore what the library has to offer and make new friends. Come and listen to stories that will encourage young children to develop a life-long love of books from an early age. These sessions do not need to be pre-booked. Please feel free to drop in.
Under 5's.
We love story times at Newcastle Libraries - they encourage language development, help foster a love of books, and most importantly, they're really, really fun!
Enjoy stories in a relaxed and welcoming atmosphere, explore what the library has to offer, make friends and listen to stories that will encourage young children to develop a life-long love of books from an early age. These sessions do not need to be pre-booked, please feel free to drop in.
Under 5's.