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Shout is the UK's first and only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
We launched publicly in May 2019 and we’ve had more than 1.7 million conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need in-the-moment support.
As a digital service, Shout has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.

Referral of Young Person (0-18 years old) Self-referral, referral by a parent, carer, G.P., school or relevant professional.
Single Point of Access (SPA)
The Single Point of Access (SPA) is for young people with a GP in in Newcastle and Gateshead requiring a mental health assessment or intervention.
Referrals will be reviewed and triaged so young people are referred to the right service at the right time for onward assessment and treatment or advice and guidance.

Moving On Asthma has been developed by the Respiratory Research Team at Sheffield Children’s NHS Foundation Trust.
As a team, we are passionate about improving outcomes for children and young people with asthma and this resource is designed to both support clinicians in adolescent health and equip young people with self-management skills as they prepare for the move to adult care.

The Care Farming Programme is for adults with learning disabilities, difficulties and autism. Learn new skills and gain confidence. Work as part of a team in Ouseburn Farm's farmyard, gardens or visitor centre.
Ouseburn Farm has the following placements:

The Tree House Early Years Centre provides a range of Educational, Social, Therapeutic and Health activities / services for children aged 0-5 with SEND, and their families.
The centre was officially opened by councillor Lesley Storey in September 2023. The following video showcases the opening of the Centre and highlights some of facilities and activities available for children and their families.

Kalmer Counselling are commissioned by Children and Young Peoples Service (CYPS) to provide counselling to children and young people with a learning disability or learning difficulty.
We also work with those who are awaiting a neurodevelopmental assessment.
Click here to download and read a copy of our flyer that explains the process.

The British Society for Paediatric Dentistry has launched a set of infographics with the Top 3 tips for preventing tooth decay aimed at improving oral health which have now been translated into the five languages.
The aim is that the infographics will be widely used by both dental and non-dental healthcare professionals to support conversations about good oral health behaviours and become a key tool for in-surgery preventive advice. BSPD’s Top 3 tips for preventing tooth decay is now available in the following languages:
1. Punjabi

Are you a neurodivergent young person aged 16-25 who could benefit from a mentor to support you with the skills for employment?
The Neurodiversity Employability Project works with neurodivergent young people, whether you have a formal diagnosis or self-identify. We match young people across Tyne and Wear with mentors who can help you:

Browse and borrow a wide range of toys for children (0-5) with special educational needs. These can help with your child's learning and development. Toys can be borrowed for up to 4 weeks.
The library is open Monday to Friday during term time.
Come to the Tree House Early Year's Centre (map below).
For more information, you can call 0191 278 8458 or email treehouseenquiries@newcastle.gov.uk


This is a free service for those who care for children with additional needs. Browse a wide range of suitable, quality and specialist toys. You can borrow 4 toys for up to 4 weeks.
For more details on this service please contact us on 0191-2656158 or email admin@napi.org.uk

Relaxed screenings are for children and young people with autism. They are sensory friendly with reduced sound, dimmed lighting, and no adverts or trailers. It is okay for guests to move around and make noise during the film.
Autism friendly screenings are offered by most cinemas. For more information about the these screenings, the cinemas, and how to book, please click on the links below:

Friends Action North East (FANE) support adults with learning disabilities and autism to meet new people and make lasting friendships.
Their services include:
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one to one mentoring programme where adults are supported to develop friendships, learn friendship skills and be more active in their community
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supported social activities
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workshops around friendship and social interaction
Visit their website to find more information: https://www.friendsaction.co.uk/

Daisy Chain offers a variety of free online learning sessions to support individuals and families. These sessions are available to families in the North East and Yorkshire.
What Autism Central Offers:
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High-quality autism education, training, and support.
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Peer educators who are autistic people, and parents and carers of autistic people, trained to support other families.
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A dedicated website for resources and information.
Who Can Join:

Where Does It Take Place?
At Gosforth Civic Theatre's Café Bar.
Who Is It For?
Young people with learning disabilities and autism aged between 16-24 years old
How Does It Work?

Pathways to Working Life
This pathway is for young people with a learning disability and/or difficulty who would like to develop their skills and progress into employment whilst working on core skills such as maths and English along with employment skills. The course will help you with your personal social and economic welfare, and you will receive pastoral support to help you fulfil your aspirations and reach your goals.

Newcastle Libraries works with the British Wireless for the Blind Fund. They offer easy-to-use audio equipment for people with sight loss. You can borrow this equipment for free if you:
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live in the UK
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are registered blind or partially sighted
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are over 8 years old
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get a means-tested benefit
For more information, email information@newcastle.gov.uk.

NEAS Newcastle Autism Hubs are a supportive environment for parents and carers of autistic children. Currently these hubs offer:
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one-to-one sessions where families can discuss any issues in confidence
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workshops designed to help parents understand and support their autistic children.
The workshops cover topics such as common misconceptions, differences in autistic children, and practical strategies for everyday life.

Drop in anytime between 10am and 12pm on the dates listed.
Each month there is a focus on a particular topic. However, you can talk with us about any other sexual health and relationships topics.
There is no cost. Free Condoms and sexually transmitted infection (STI) test kits are available at all sessions!
For more information, please get in touch via email or phone.


These workshops cover a wide range of topics. Come along if you would like to learn more about sex and relationships.

Supported Internship for Ages 17-24 with EHCP
Our new internship offers real-world work experience and helps you gain job skills that employers want. With dedicated mentors, you'll grow in confidence and independence.
What to Expect

Treloar School and College offers physically disabled children and young people a specialist environment where education and learning take place alongside therapy and care. Treloar’s offers day and residential placements, aged 2 to 25 years. Each student is supported by a multi-disciplinary team of professionals on-site.

Who can use the service?
We deliver to anyone living in Newcastle:
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Who is unable to visit their local library due to either permanent or temporary ill health
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Who has caring responsibilities
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Who has a permanent disability
How to apply
Contact us by phone on 0191 278 7878 or by email to kenton.library@newcastle.gov.uk


Benton Park Primary school is your school. Whether a pupil, a parent, a grandparent, a carer, a friend, a colleague or a visitor; here regularly or not, I want you to feel welcome. And as a pupil, I want you to feel not only welcome, but happy, safe and included in our school.


Newcastle Trampoline Park and Gym is located in the west end of Newcastle, providing excellent sport and leisure facilities for the local community. As well as a great gym which features a great range of Technogym equipment, we have a separate women only gym and the studios offer a great choice of fitness classes including Group Cycling. With new Technogym bikes recently added come along and give them a try. For children the centre boasts one of the newest Soft Play structures in Newcastle.
