Information booklets for carers who play a critical role in this journey through the care and support they offer to loved ones who also might need support at times.

Shout is the UK's first and only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.

We launched publicly in May 2019 and we’ve had more than 1.7 million conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need in-the-moment support.

As a digital service, Shout has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.

Referral of Young Person (0-18 years old) Self-referral, referral by a parent, carer, G.P., school or relevant professional.

Single Point of Access (SPA)

The Single Point of Access (SPA) is for young people with a GP in in Newcastle and Gateshead requiring a mental health assessment or intervention. 

Referrals will be reviewed and triaged so young people are referred to the right service at the right time for onward assessment and treatment or advice and guidance.

Kalmer Counselling are commissioned by Children and Young Peoples Service (CYPS) to provide counselling to children and young people with a learning disability or learning difficulty.

We also work with those who are awaiting a neurodevelopmental assessment.

Click here to download and read a copy of our flyer that explains the process.