Navigate: emotional support for parents

Navigate is a national mentoring service, that provides online emotional support for parents and carers of disabled children who are finding out about their child’s additional needs. 

Eligibility 

Navigate is open to any parent or carer who:

• lives in England or Wales 
• has parental responsibility for a child under 18
• this child is on a pathway to diagnosis or has received one in the last year

Accessing the service

You can apply online or get a referral from the helpline.

About the service

Navigate is a programme of up to 6 sessions with a personal adviser, who will help you to talk about your feelings and concerns.

The service will help you with:

• organising your thoughts and feelings
• practical advice and suggestions
• coping strategies and insights
• taking positive actions and helping you with emotional wellbeing

Your personal adviser

You will get weekly catch ups with your adviser online and by phone. Your adviser will work with you on a one-to-one basis, helping you to:

• explore your needs and personal goals
• agree your action plan, and
• provide you with support, if you need it 

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