Key
Offers free childcare
Part of our local offer
Best Holiday Ever
Free Service
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We can offer:
- Benefits support - help with new applications and managing existing claims.
- Housing support - rent enquiries and arrears, managing housing applications and repairs.
- Advice - where to access further support including around debt and managing your finances.
- Other support- school applications, Council Tax.
By appointment only.
Please phone for more information or to book an appointment.
Benefits support and advice (for Czech, Slovakian and Romanian people)
Action for Children
By appointment only - please contact Action for Children
A fuel poor household is one which needs to spend more than 10% of its income on all fuel use and to heat its home to an adequate standard of warmth.
Three things that contribute to fuel poverty are: the cost of energy, the energy efficiency of your property and your household income.
At Byker Sands Family Hub we have packs containing items and information that will help you make positive changes in your home. These changes will make your home more energy efficient with the aim of reducing energy bills.
Community Budgeting Support & Advice - Drop In
Mondays 10am -1pm
Get support with budgeting, household bills and accessing online accounts.
Referrals can be made for more formal debt advice and debt management.
Health & Wellness - Drop In
Thursdays 10am - 12pm (excluding 2nd March)
Wellness checks: Blood sugar, Heart rhythm
Health coaching: Weekly weigh and measure, motivation and support to eat well and move more, tools and techniques to manage stress
At Changing Lives we believe that everyone deserves the opportunity to reach their potential. We are experts in working with people experiencing the most challenging of circumstances, providing holistic support to help people to go on to lead happy, fulfilling lives. We work across four – often interconnected – areas to address the most common causes of social exclusion and long-term deprivation:
- Housing and Homelessness,
- Recovery and Wellbeing,
- Women and Children,
- Employment and Training.
Open to anyone who has experienced anti-LGBTQIA+ violence or harassment and needs a safe space to talk. The helpline is run by LGBTQIA+ people and is completely confidential. It is operated by Galop, the LGBTQIA+ anti-violence charity supporting people facing hate crime, domestic abuse and sexual violence.
Live webchat also available via the website.
We will call you back if you can't get through to us the first time or if you call outside our opening hours. Just leave us a message with your contact details and the best time to get back to you.
Rainbow Home is a charity providing support for LGBTQ+ asylum seekers and refugees in the Northeast of England. Working with people who have fled their countries because of persecution based on their sexual orientation or gender identity.
Meets 3rd Friday of the month.
Northern Pride was formed in August 2007 after a brief gap in Pride activities following the closure of Pride on the Tyne. A research project was commissioned and carried out by MET Ltd to establish what the North East LGBTQ+ community would like from a Pride event. These results were fed back to the community in May 2007 and from this feedback, a group of volunteers came forward and formed the first Northern Pride Committee.
A social group for gay/bi men, meets 3rd Friday of the month in the Eagle Bar, Newcastle
.