Benefits support and advice, Slovakian speaker present for interpreting to support. 

Appointment only.

A fuel poor household is one which needs to spend more than 10% of its income on all fuel use and to heat its home to an adequate standard of warmth.

Three things that contribute to fuel poverty are: the cost of energy, the energy efficiency of your property and your household income.

At Byker Sands Family Hub we have packs containing items and information that will help you make positive changes in your home. These changes will make your home more energy efficient with the aim of reducing energy bills.

At Changing Lives we believe that everyone deserves the opportunity to reach their potential. We are experts in working with people experiencing the most challenging of circumstances, providing holistic support to help people to go on to lead happy, fulfilling lives. We work across four – often interconnected – areas to address the most common causes of social exclusion and long-term deprivation:

• Housing and Homelessness,
• Recovery and Wellbeing,
• Women and Children,
• Employment and Training.