The Barnardo’s Wellness Recovery Project offers free, person-centred 1-2-1 counselling for women and children (including families) across Northumbria who have been victims of, and witnessed, domestic abuse. The project is based in Jesmond at the Barnardo’s Orchard Mosaic offices but we also offer outreach support in schools and the local community where appropriate.

Referrals for counselling can be made by any professionals and self-referrals are also accepted.

The Sanctum service consists of safe accommodation for men and women who have experienced domestic abuse and who cannot access mainstream services of refuge for multiple reasons (e.g. if they have drug or alcohol issues, pets, older children etc). Service users are supported short-term for 3-6 months, during which they are provided with a safe hours, emotional support, signposting to long-term specialist services and support to help move them on safely and securely into their own long-term tenancy.

A therapeutic service which aims to reduce the impact of abusive or traumatic experiences on children, young people and families. The Wellness Recovery Project delivers 1-2-1 counselling and therapeutic support for women, children and young people who have been witness to and victims of domestic abuse and sexual violence, or who may have suffered from bereavement and loss. 

Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.

We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:

We can offer:

• Benefits support - help with new applications and managing existing claims.
• Housing support - rent enquiries and arrears, managing housing applications and repairs.
• Advice - where to access further support including around debt and managing your finances.
• Other support- school applications, Council Tax.

By appointment only.

Please phone for more information or to book an appointment.

Benefits support and advice, Slovakian speaker present for interpreting to support. 

Appointment only.

Information for families on thing like; 

• benefits
• work 
• debt and money 
• housing 
• family
• law and courts 
• immigration and health

Information for families on things like;

• benefits
• work
• debt and money
• housing, family
• law and courts
• immigration and health.

This a drop in session there is no need to book.