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Our Access and Inclusion Service can help with essential information and guidance on a range of statutory areas including:
Who can use the service?
We deliver to anyone living in Newcastle:
Who is unable to visit their local library due to either permanent or temporary ill health
Who has caring responsibilities
Who has a permanent disability
How to apply
Contact us by phone on 0191 278 7878 or by email to kenton.library@newcastle.gov.uk
A Specialist service for people who's lives are affected by someone else's alcohol or drug use. PROPS can offer one to one work, peer support groups, and training around substance misuse. They also offer carer and family training, respite breaks and an emergency out of hours telephone helpline. PROPS also work with young people 11+ who have been impacted by someone else’s drug or alcohol misuse.
If you know anyone who may be affected by drug or alcohol misuse, please contact us to make a referral or alternatively we would be happy to discuss this further with you.
Providing services for people living with hearing loss and their families and carers.
Hearing Link works with and on behalf of adults living with hearing loss, and their relatives, friends and colleagues. Our focus is on the social and psychological needs of people affected by hearing loss, rather than the medical, audiological or technical aspects of hearing impairment.
Energy Services provides energy management and advice services to the council, Your Homes Newcastle and to Newcastle's residents.
West Jesmond is a truly unique school with a long history of successfully providing the highest quality education in Jesmond since 1901. In that time there have been many changes to education and indeed our wonderful school building but throughout the past 111 years we have always prided ourselves in making our children feel special and nurtured their talents in all areas of the curriculum.
JK Educate supports children’s learning: effective tutoring from primary school to university, entrance exam preparations and academic assessments.The consultancy now operates to support families across London and further afield, including advising families moving into the UK education system from overseas and providing tutoring support for everything from 7+ entrance exams, SEN and to undergraduate studies.
Our five Auton residential children's homes can be found in Newcastle, Sunderland and Darlington. Each home offers professional care and a stable environment for young people aged between seven and 17 who are unable to live with their own families.
For more information, visit our website www.autonresidentialchildcare.org.uk
The Alan Shearer Activity Centre is the only one of its kind in the North East offering free recreational, sensory and social facilities for disabled children and adults, their families, schools and groups.
To use our free facilities, you first need to become a member of the centre - which is also free - and you can join by downloading an application form from our websidewebsite: www.alanshearercentre.org.uk or by ringing the centre.
Situated within the Alan Shearer Centre, our specialist home offers residential accommodation for adults with profound and multiple disabilities, offering longer term, safe and nurturing care and support. In addition, our disabled residents have full access to the on-site Activity Centre.
The Alan Shearer Short Break Centre offers specialised breaks, from overnight to longer stays, for children and adults with a range of disabilities.
Our dedicated staff are trained in caring for people with profound and multiple disabilities, autism and Asperger's Syndrome.
We offer skilled and experienced support for those with additional health or medical needs and those who require specialist care.
Mary Astell Academy is an alternative provision academy within Prosper Learning Trust which provides education to pupils from ages 5 to 16. Mary Astell Academy serves children who are referred via the local authority due to permanent exclusion and reside in the City of Newcastle. Pupils may be fully or dual registered depending on their circumstances.
Max Card is issued by North East Local Authority specialist teams to children in care, and children and young people with additional needs.
Max Card offers these children and their families or carers free or discounted entry into many museums, galleries and heritage attractions across the North East.
Just show your Max Card at the entrance and you will get in for free or at the Max Card discounted rate – see the venues page for a full list of venues offering discounts.
Our Milecastle Mission is:
For everyone to be excited about and love learning.
Our Milecastle Vision is:
At Milecastle we provide a safe, vibrant and exciting learning environment, where everyone is included and all successes are celebrated. We provide outstanding care and support as well as high quality learning experiences which challenge the children to be their best. We accept we are all different and we are grateful for the variety that brings.
Newcastle Bridges School is a multi-site alternative provision academy within Prosper Learning Trust which provides education to pupils from ages 2-19. NBS predominantly serves children in the city of Newcastle but also those children and young people referred into hospital or mental health provisions from regional and national services, and some young people from outside of the authority. The school provides excellent educational opportunities to pupils whose education has been interrupted by mental or physical ill-health, school phobia.
Westgate Community College provides a wide range of community education courses. Each year we provide courses across around 40 subjects involving 700 part-time students.
If you are struggling with any mental health issues, for whatever reason, we are here to help you.
Our One to One counselling service helps you (as long as you are aged 9 to 25 years old) with your mental health issues. Our friendly counsellors are expertly trained which means we can help you by using a variety of therapy techniques. Whatever the issues affecting your life we are here to help. This includes depression, anxiety, bullying, self-harming, loss and bereavement.
Post 16 courses for learners who are wanting to enter the world of work and/or become more independent as they move towards adulthood. Please see download for Further information.
Facilitating creative and vocational opportunities
Flow is committed to facilitating, promoting and enhancing the future for young adults with additional needs. We wish to engage young people in creative and vocational opportunities to develop their skills and self-esteem in order for them to play a purposeful role within the community.
Butterfly Counselling offers a counselling service to children, adolescents, parents/carers, siblings, families and adults who have and are affected by ASD and other neurological difficulties. Butterfly Counselling also offers a counselling service to neurotypical children, adolescents, parents/carers, families and adults. We offer: Individual counselling sessions
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Residents of Karbon Housing can get specialist advice on welfare benefits, money advice, home energy or help finding work or training. Whether one off advice or the help of a dedicated caseworker is needed, Karbon’s dedicated team of expert advisers can help.
To self refer, you can email moneymatters@karbonhomes.co.uk, fill in a quick online form https://www.karbonhomes.co.uk/customer-area/my-money or phone 0808 164 0111
A travelling multi-sensory resource for children with disabilities, their families and friends. Activities include music, storytelling and creative play. Sensory Spaces appears at festivals and family events in the region.
Sensory Spaces was set up to address the needs of all children at local events and to encourage families to attend. The aim is to provide a safe, relaxing space where children can listen to music and stories, explore their creativity, dress up, play and have fun.
We offer:
Samaritans of Tyneside have been in Newcastle-upon-Tyne since 1965 serving the local communities of Newcastle, Gateshead and south-west Northumberland. Now based at 15 Portland Terrace, Jesmond, NE2 1QQ, we are near Jesmond Metro Station and on the B1600. Unfortunately, we are unable to see face to face callers at the Branch right now, but our volunteers are still going in every day to answer the telephone and reply to emails.
Rays of Sunshine Children's Charity exists to grant the wishes of children who are living with serious or life-threatening illnesses between the ages of 3-18 who live in the United Kingdom.
Our dedicated wish team responds to all wish applications within two weeks. We do not operate a waiting list, but give every wish our immediate attention.
With your help they and their families can experience the joy and excitement of doing something they've only ever dreamt of before.
Help us turn wishes into happy memories.
Angling 4 All, is an angling club for people with disabilities which provides weekly angling training on a Friday (10am – 2pm) at either Leazes Park in Newcastle or Gateshead Baltic Riverside.
All anglers train on a weekly basis to develop their skills to then compete in regional competitions.
Anglers have the opportunity to fish in the domains of game fishing, sea fishing and coarse fishing. Angling 4 All offers members structured activities, that are educational, fulfilling, and raise the self-esteem and confidence of people.