Dimensions helps people with learning disabilities, autism, and complex needs live fulfilling lives in their communities. They offer personalized support to give individuals more voice, choice, and control. With 7,000 staff, Dimensions works with families and those they support to improve services. Their goal is to empower people to lead happy, ordinary lives.

Through our person-centred approach we support:

Our group is focused on providing sessions for German speaking families.

Newcastle Libraries offers reading for pleasure, audiobooks and DVDs, access to information, computers and internet/email access, free learning materials and study space. For more information, please visit our website at https://library.newcastle.gov.uk/

Our Access and Inclusion Service can help with essential information and guidance on a range of statutory areas including:

Who can use the service?

We deliver to anyone living in Newcastle:

• Who is unable to visit their local library due to either permanent or temporary ill health

• Who has caring responsibilities

• Who has a permanent disability

How to apply

Contact us by phone on 0191 278 7878 or by email to kenton.library@newcastle.gov.uk

Providing services for people living with hearing loss and their families and carers. 

Hearing Link works with and on behalf of adults living with hearing loss, and their relatives, friends and colleagues. Our focus is on the social and psychological needs of people affected by hearing loss, rather than the medical, audiological or technical aspects of hearing impairment.

West Jesmond is a truly unique school with a long history of successfully providing the highest quality education in Jesmond since 1901. In that time there have been many changes to education and indeed our wonderful school building but throughout the past 111 years we have always prided ourselves in making our children feel special and nurtured their talents in all areas of the curriculum.

Latest Ofsted Inspection

JK Educate supports children’s learning: effective tutoring from primary school to university, entrance exam preparations and academic assessments.The consultancy now operates to support families across London and further afield, including advising families moving into the UK education system from overseas and providing tutoring support for everything from 7+ entrance exams, SEN and to undergraduate studies.

The Alan Shearer Activity Centre is the only one of its kind in the North East offering free recreational, sensory and social facilities for disabled children and adults, their families, schools and groups.

To use our free facilities, you first need to become a member of the centre - which is also free - and you can join by downloading an application form from our websidewebsite: www.alanshearercentre.org.uk or by ringing the centre.

Situated within the Alan Shearer Centre, our specialist home offers residential accommodation for adults with profound and multiple disabilities, offering longer term, safe and nurturing care and support. In addition, our disabled residents have full access to the on-site Activity Centre.

If you would like to see our facilities, meet the staff and discuss your individual needs, Sarah will be happy to arrange a visit. You can also speak to Sarah if you would like to enquire about a place or find out details on the referral process and the criteria for admission.

The Alan Shearer Short Break Centre offers specialised breaks, from overnight to longer stays, for children and adults with a range of disabilities.

Our dedicated staff are trained in caring for people with profound and multiple disabilities, autism and Asperger's Syndrome.

We offer skilled and experienced support for those with additional health or medical needs and those who require specialist care.

Mary Astell Academy is an alternative provision academy within Prosper Learning Trust which provides education to pupils from ages 5 to 16.  Mary Astell Academy serves children who are referred via the local authority due to permanent exclusion and reside in the City of Newcastle.  Pupils may be fully or dual registered depending on their circumstances. 

Max Card is issued by North East Local Authority specialist teams to children in care, and children and young people with additional needs.

Max Card offers these children and their families or carers free or discounted entry into many museums, galleries and heritage attractions across the North East.

Just show your Max Card at the entrance and you will get in for free or at the Max Card discounted rate – see the venues page for a full list of venues offering discounts.

Our Milecastle Mission is:

For everyone to be excited about and love learning.

Our Milecastle Vision is:

At Milecastle we provide a safe, vibrant and exciting learning environment, where everyone is included and all successes are celebrated. We provide outstanding care and support as well as high quality learning experiences which challenge the children to be their best. We accept we are all different and we are grateful for the variety that brings.

Newcastle Bridges School is a multi-site alternative provision academy within Prosper Learning Trust which provides education to pupils from ages 2-19. NBS predominantly serves children in the city of Newcastle but also those children and young people referred into hospital or mental health provisions from regional and national services, and some young people from outside of the authority. The school provides excellent educational opportunities to pupils whose education has been interrupted by mental or physical ill-health, school phobia.

Westgate Community College provides a wide range of community education courses. Each year we provide courses across around 40 subjects involving 700 part-time students.

If you are struggling with any mental health issues, for whatever reason, we are here to help you.

Our One to One counselling service helps you (as long as you are aged 9 to 25 years old) with your mental health issues. Our friendly counsellors are expertly trained which means we can help you by using a variety of therapy techniques. Whatever the issues affecting your life we are here to help. This includes depression, anxiety, bullying, self-harming, loss and bereavement.

Facilitating creative and vocational opportunities

Flow is committed to facilitating, promoting and enhancing the future for young adults with additional needs. We wish to engage young people in creative and vocational opportunities to develop their skills and self-esteem in order for them to play a purposeful role within the community.

Residents of Karbon Housing can get specialist advice on welfare benefits, money advice, home energy or help finding work or training. Whether one off advice or the help of a dedicated caseworker is needed, Karbon’s dedicated team of expert advisers can help.

To self refer, you can email moneymatters@karbonhomes.co.uk, fill in a quick online form https://www.karbonhomes.co.uk/customer-area/my-money or phone 0808 164 0111 

Samaritans of Tyneside have been in Newcastle-upon-Tyne since 1965 serving the local communities of Newcastle, Gateshead and south-west Northumberland. Now based at 15 Portland Terrace, Jesmond, NE2 1QQ, we are near Jesmond Metro Station and on the B1600. Unfortunately, we are unable to see face to face callers at the Branch right now, but our volunteers are still going in every day to answer the telephone and reply to emails.

Rays of Sunshine Children's Charity exists to grant the wishes of children who are living with serious or life-threatening illnesses between the ages of 3-18 who live in the United Kingdom.

Our dedicated wish team responds to all wish applications within two weeks. We do not operate a waiting list, but give every wish our immediate attention.

With your help they and their families can experience the joy and excitement of doing something they've only ever dreamt of before.

Help us turn wishes into happy memories.

NAPI provides a support service for all parent and toddler groups across the city. To do this, support workers visit on a regular basis, newsletters are circulated termly and resources are provided.

The organisation supports local parents to set up groups in their own area.

A citywide list of parent and toddler groups is continually updated and made available to the Newcastle Support Directory, parents and professionals involved in signposting parents to groups.

Cafe Beam at Ouseburn Farm provides a fabulous environment for young people with disabilities and learning difficulties to gain hands on work experience and learn new skills and develop confidence.

We are looking for regular volunteers to provide practical support for our youngsters usually for one morning or one afternoon on a weekly basis.  This role is extremely rewarding and varied and you will acquire a real insight into the operational side of our organisation as well as gaining valuable experience in working with people with special needs. 

We provide supported work placements to people who have learning difficulties, mental health problems, or both. We aim to empower people with the skills and experience that only real working environments can give:

• team working

• social interaction

• access to training opportunities

Our voluntary placements help to increase self confidence in the work place and beyond, improve self esteem and reduce social isolation.