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Free, safe, confidential support for young people
Children and young people in Newcastle and Gateshead can now get help from mental health counsellors using a free online service supported by the NHS.
Kooth.com is an award-winning online counselling and support service which is now available to all young people in Newcastle and Gateshead aged 11-18 years.
Skills for People helps disabled children and adults and their families to be in control and to have better lives. We also work with children with special educational needs.
We offer help with planning, meeting other disabled people and their families, advocacy, advocacy groups, social activities, self help meetings and individual development. We work with people who have an individual budget and those who do not.
Children North East (CNE) is a large North East regional children’s charity, with some of our work extending across England, Wales and Scotland. CNE exists because growing up can be hard. We want all babies, children and young people to be happy and healthy and to grow up feeling:
Live Well Learn Well provides one-to-one and small group coaching to young people. Our coaching enables young people to overcome barriers to learning, and helps them to develop the confidence and motivation they need to succeed in school.
We work with young people who struggle with a range of issues, including low self-esteem, anxiety, poor body image, and exam stress.
We also coach adults who work in education, with a focus on stress management and preventing burnout.
We care for children and young adults with progressive, life shortening conditions from across the North East.
Our team of skilled staff provide residential short breaks to local families. Up to six children and young adults can stay at any one time in our relaxed, home-from-home environment.
Children from birth to 18 can benefit from short breaks here. Teenagers benefit from their own living area – complete with games consoles, wide screen TV and PC’s.
We also care for young adults aged 18- 25 in designated, age-appropriate facilities.
A Specialist service for people who's lives are affected by someone else's alcohol or drug use. PROPS can offer one to one work, peer support groups, and training around substance misuse. They also offer carer and family training, respite breaks and an emergency out of hours telephone helpline. PROPS also work with young people 11+ who have been impacted by someone else’s drug or alcohol misuse.
If you know anyone who may be affected by drug or alcohol misuse, please contact us to make a referral or alternatively we would be happy to discuss this further with you.
If you are struggling with any mental health issues, for whatever reason, we are here to help you.
Our One to One counselling service helps you (as long as you are aged 9 to 25 years old) with your mental health issues. Our friendly counsellors are expertly trained which means we can help you by using a variety of therapy techniques. Whatever the issues affecting your life we are here to help. This includes depression, anxiety, bullying, self-harming, loss and bereavement.
MHM was established 30 years ago by families and carers in the North East to provide support and care for people they loved with mental health problems.
Today we have grown into a major national organisation supporting people with learning disabilities, drug and alcohol and other problems, as well as our core client group of people with mental health needs, across the UK through a range of evidence based and innovative services.
Streetwise provide a range of health and wellbeing support services for young people aged 11 - 25 year olds.
Young people aged 13-25 can access the full range of contraception, sexual health, C-card (free condoms), Chlamydia testing, pregnancy testing. Workers offer support around wider issues such as relationships, drugs, alcohol and any other issues facing young people. We will signpost on to other services where appropriate.
We have a counselling and mental health service offering support around mental health and well-being for young people aged 11-25.
RISE is part of the Newcastle Gateshead CCG, NHS and DFE Mental Health in Schools programme. We work in schools and colleges and support young people with moderate mental health needs. This could mean working directly with individual students, running group sessions, or helping teachers shape lesson plans or assemblies.
At RISE, we offer low intensity support for children and young people coping with mild to moderate mental health needs. Our Education Mental Health Practitioners will tailor sessions based on young person needs but themes may include:
Masquer-Aid is a programme for young people aged 11-25 who have recently found out they are neurodivergent or are waiting for a diagnosis. They will take part in a 12-week programme where they learn about what it means to be neurodivergent and talk about shared experiences.
Referral of Young Person (0-18 years old) Self-referral, referral by a parent, carer, G.P., school or relevant professional.
Single Point of Access (SPA)
The Single Point of Access (SPA) is for young people with a GP in in Newcastle and Gateshead requiring a mental health assessment or intervention.
Referrals will be reviewed and triaged so young people are referred to the right service at the right time for onward assessment and treatment or advice and guidance.
Moneywise Credit Union is a financial co-operative which offers savings, loans and related services to members. Anyone who joins must be part of a "common bond", this means everyone who lives or works in the Tyne and Wear region. Credit unions are a "not for profit" organisation which means that any surplus made is reinvested into the business, any additional profit is used to pay a dividend to members.
Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.
We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:
Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.
We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:
Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.
Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm
Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.
If you need housing advice, if you are at risk of homelessness or you are homeless and have nowhere to stay, please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.
Residents of Karbon Housing can get specialist advice on welfare benefits, money advice, home energy or help finding work or training. Whether one off advice or the help of a dedicated caseworker is needed, Karbon’s dedicated team of expert advisers can help.
To self refer, you can email moneymatters@karbonhomes.co.uk, fill in a quick online form https://www.karbonhomes.co.uk/customer-area/my-money or phone 0808 164 0111
Amidst growing concerns around the Cost of Living Crisis, our team began to compile a list of resources and where to find help to share with the Connected Voice staff. As the list grew, we felt it would be helpful to share this information publicly on our website.