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For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.
WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme
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Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.
Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm
Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.
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AKT in the North East supports LGBTQ+ young people (16-25) who are homeless or living in a hostile environment.
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Benefits support
- Support with new applications and managing existing claims for Universal Credit, Tax Credits, Child Benefit, PIP, DLA and Carer's Allowance
Housing support:
- Support with rent enquiries and arrears, managing housing applications, repairs, housing packages and utility bills
Advice:
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Need help to manage your existing UC online account?
Or need help to submit a NEW UNIVERSAL CREDIT CLAIM?
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Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
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Housing information, advice and enquiries
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Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
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The West End Hub is open Mondays 10am – 4.30pm, Wednesdays 10am – 2pm and Friday 10am – 4.30pm.
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Housing information, advice and enquiries
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Housing information, advice and enquiries
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This is a FREE service for children aged 5 and under going through the diagnostic process or with a diagnosis of autism.
Trained autism practitioners will run sessions that aim to:
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The Incredible Years® evidence based parenting programs focus on strengthening parenting competencies and fostering parent involvement in children’s school experiences, to promote children’s academic, social and emotional skills and reduce conduct problems. The parenting programs are grouped according to age: babies (0-12 months), toddlers (1-3 years) and preschoolers (3-6 years)
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We will be running a new Strengthening Families Group starting end of September on Thursday evenings
First session will be 28th September 2023 at 5pm - 7pm at Byker Sands Family Hub.
This programme is for families with children aged 8-16.
Parents and young people work separately and together focussing on:
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Our breastfeeding social groups are for families living in Newcastle and are relaxed, informal and friendly. They are a great way to meet other breastfeeding mums, get handy tips and information and are an opportunity to get support from a member of staff or volunteer.
For more information, send us a message or call us on 07826 531575. You can also pop over to our Breastfeeding Mams Facebook page for lots of ongoing information and support.
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Our breastfeeding social groups are for families living in Newcastle and are relaxed, informal and friendly. They are a great way to meet other breastfeeding mums, get handy tips and information and are an opportunity to get support from a member of staff or volunteer.
For more information, send us a message or call us on 07826 531575. You can also pop over to our Breastfeeding Mams Facebook page for lots of ongoing information and support.
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The Mums group currently meet every Thursday afternoon and has been running for 4 years now.
It is a relaxed space where young women can meet with or without their children. They can have a coffee and chat, share information and advice, support each other when life seems tough, which can help to reduce feelings of isolation. Importantly the group always manage to have a laugh together.
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Are you aged 18-25 and looking after someone who needs help and support?
If you are caring for someone who cannot manage without your support and you're not employed to do this, then you are a young adult carer. Anyone can become a carer at any point in their life. We're here to listen and support you.
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Becoming a parent or caregiver is often thought of as one of the happiest experiences of our lives. However, we know the reality can be much more complicated and for some, can be overwhelming.
If you are finding it hard to cope, you are not alone - it is OK to ask for help. Little Minds in Mind is a service for parents and caregivers who are experiencing difficulties in their relationship with their baby, during pregnancy or after their baby is born.
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North East Counselling Services (NECS) knows that sometimes parents and carers may be concerned about the emotional wellbeing of their children.
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ParentChild+ is a free home learning programme.
Our free home learning programme:
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Appointments only. Please book via your health visitor or phone: 0191 282 3319
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Appointments only. Please book via your health visitor or phone 0191 282 3319
![offers a free service](/themes/sendbs/images/Servicefree.png)
Our breastfeeding social groups are for families living in Newcastle and are relaxed, informal and friendly. They are a great way to meet other breastfeeding mums, get handy tips and information and are an opportunity to get support from a member of staff or volunteer.
For more information, send us a message or call us on 07826 531575. You can also pop over to our Breastfeeding Mams Facebook page for lots of ongoing information and support.
![offers a free service](/themes/sendbs/images/Servicefree.png)
Appointment only, please book via your health visitor or phone: 0191 282 3319
![offers a free service](/themes/sendbs/images/Servicefree.png)