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Moneywise Credit Union is a financial co-operative which offers savings, loans and related services to members. Anyone who joins must be part of a "common bond", this means everyone who lives or works in the Tyne and Wear region. Credit unions are a "not for profit" organisation which means that any surplus made is reinvested into the business, any additional profit is used to pay a dividend to members.
Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.
We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:
Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.
We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:
Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.
Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm
Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.
If you need housing advice, if you are at risk of homelessness or you are homeless and have nowhere to stay, please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.
Max Card is issued by North East Local Authority specialist teams to children in care, and children and young people with additional needs.
Max Card offers these children and their families or carers free or discounted entry into many museums, galleries and heritage attractions across the North East.
Just show your Max Card at the entrance and you will get in for free or at the Max Card discounted rate – see the venues page for a full list of venues offering discounts.
Residents of Karbon Housing can get specialist advice on welfare benefits, money advice, home energy or help finding work or training. Whether one off advice or the help of a dedicated caseworker is needed, Karbon’s dedicated team of expert advisers can help.
To self refer, you can email moneymatters@karbonhomes.co.uk, fill in a quick online form https://www.karbonhomes.co.uk/customer-area/my-money or phone 0808 164 0111
Rays of Sunshine Children's Charity exists to grant the wishes of children who are living with serious or life-threatening illnesses between the ages of 3-18 who live in the United Kingdom.
Our dedicated wish team responds to all wish applications within two weeks. We do not operate a waiting list, but give every wish our immediate attention.
With your help they and their families can experience the joy and excitement of doing something they've only ever dreamt of before.
Help us turn wishes into happy memories.
Amidst growing concerns around the Cost of Living Crisis, our team began to compile a list of resources and where to find help to share with the Connected Voice staff. As the list grew, we felt it would be helpful to share this information publicly on our website.
Free, safe, confidential support for young people
Children and young people in Newcastle and Gateshead can now get help from mental health counsellors using a free online service supported by the NHS.
Kooth.com is an award-winning online counselling and support service which is now available to all young people in Newcastle and Gateshead aged 11-18 years.
Public Health School Nurses provide a range of health improvement and health promotion activities including confidential health advice for children and young people, an immunisation programme and assistance to school staff in the delivery of PHSE (personal health and social education).
Every school in Newcastle has access to a School Nurse. School Nurses also provide information, advice and support on a range of health issues including:
West End Women and Girls Centre is the first and only open access, community based women and girls centre in Newcastle, we aim to build the power of women and girls, who have been and continue to be disenfranchised. We seek to drive positive change in the world, our community and in women and girls lives.
We do this through group work where women and girls have the opportunity to meet, have fun, learn skills, look at issues relevant their lives and generally build confidence in a safe and supportive environment.
Tyneside Women’s Health was established in 1985 with the key aim of helping women to improve their mental health and emotional wellbeing.
Tyneside Women’s Health offers a range of interventions for women including drop in sessions, support groups, mental health courses, counselling, and various therapeutic activities such as relaxation. We have also introduced a range of online and virtual support services. Please visit our website for more information.
Our main Centre is based in central Gateshead, and we have a second Centre in Byker, Newcastle.
Children North East (CNE) is a large North East regional children’s charity, with some of our work extending across England, Wales and Scotland. CNE exists because growing up can be hard. We want all babies, children and young people to be happy and healthy and to grow up feeling:
This is a FREE service for parents/carers of children going through the diagnostic process or with a diagnosis of autism.
These groups give support, advice and information on services available to families. Trained autism practitioners will run sessions that aim to:
Today, 10 children and young people in the UK will hear the shocking news that they have cancer.
Treatment normally starts immediately, is often given many miles from home and can last for up to three years. Being diagnosed with cancer is a frightening experience and the emotional, practical and financial implications of treatment are intensely challenging for the whole family.
For brothers and sisters of disabled children and adults
Sibs is a UK charity for siblings who may be finding it hard to cope with a brother or sister who is disabled, has special educational needs or a serious long term condition.
It is the only UK charity representing the needs of over half a million young siblings and over one and a half million adult siblings.
Sibs can give information and advice both over the phone and online. Sibs also runs YoungSibs, an online only support service for siblings in the UK aged 7 to 17.
About Arthritis Action
Founded in 1942, Arthritis Action is the only UK charity giving hands-on, practical help to combat the pain of arthritis through self-management and lifestyle advice. We offer people with arthritis a holistic self-management approach, looking at both the physical and mental aspects of arthritis.
Samaritans of Tyneside have been in Newcastle-upon-Tyne since 1965 serving the local communities of Newcastle, Gateshead and south-west Northumberland. Now based at 15 Portland Terrace, Jesmond, NE2 1QQ, we are near Jesmond Metro Station and on the B1600. Unfortunately, we are unable to see face to face callers at the Branch right now, but our volunteers are still going in every day to answer the telephone and reply to emails.
We are a local branch for local people living with the effects of Multiple Sclerosis. It is run by volunteers and relies upon donations and fundraising.
For example:
- We provide support and information for anyone affected by MS.
- We produce a bimonthly newsletter for all members.
- We have various social events and outings throughout the year.
- We have a large following on our social media pages
- Have young carers activities.
Our social drop-ins are held
Please see the website for more details.
MHM was established 30 years ago by families and carers in the North East to provide support and care for people they loved with mental health problems.
Today we have grown into a major national organisation supporting people with learning disabilities, drug and alcohol and other problems, as well as our core client group of people with mental health needs, across the UK through a range of evidence based and innovative services.
We run a free service in Newcastle to assist people who suffer from alcoholism and drug addiction. Our 24/7 helpline allows people to phone and chat with our team of addiction counsellors regarding their own sobriety or a loved one in need of help.
Streetwise provide a range of health and wellbeing support services for young people aged 11 - 25 year olds.
Young people aged 13-25 can access the full range of contraception, sexual health, C-card (free condoms), Chlamydia testing, pregnancy testing. Workers offer support around wider issues such as relationships, drugs, alcohol and any other issues facing young people. We will signpost on to other services where appropriate.
We have a counselling and mental health service offering support around mental health and well-being for young people aged 11-25.
Come and check your child's BMI
Health Service appointments only.
RISE is part of the Newcastle Gateshead CCG, NHS and DFE Mental Health in Schools programme. We work in schools and colleges and support young people with moderate mental health needs. This could mean working directly with individual students, running group sessions, or helping teachers shape lesson plans or assemblies.
At RISE, we offer low intensity support for children and young people coping with mild to moderate mental health needs. Our Education Mental Health Practitioners will tailor sessions based on young person needs but themes may include: