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Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
Housing information, advice and enquiries
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
A fuel poor household is one which needs to spend more than 10% of its income on all fuel use and to heat its home to an adequate standard of warmth.
Three things that contribute to fuel poverty are: the cost of energy, the energy efficiency of your property and your household income.
At Byker Sands Family Hub we have packs containing items and information that will help you make positive changes in your home. These changes will make your home more energy efficient with the aim of reducing energy bills.
The West End Hub is open Mondays 10am – 4.30pm, Wednesdays 10am – 2pm and Friday 10am – 4.30pm.
Community Budgeting Support & Advice - Drop In
Mondays 10am -1pm
Get support with budgeting, household bills and accessing online accounts.
Referrals can be made for more formal debt advice and debt management.
Health & Wellness - Drop In
Thursdays 10am - 12pm (excluding 2nd March)
Wellness checks: Blood sugar, Heart rhythm
Health coaching: Weekly weigh and measure, motivation and support to eat well and move more, tools and techniques to manage stress
A helping hand with everyday numbers
Housing information, advice and enquiries
Housing information, advice and enquiries
At Changing Lives we believe that everyone deserves the opportunity to reach their potential. We are experts in working with people experiencing the most challenging of circumstances, providing holistic support to help people to go on to lead happy, fulfilling lives. We work across four – often interconnected – areas to address the most common causes of social exclusion and long-term deprivation:
- Housing and Homelessness,
- Recovery and Wellbeing,
- Women and Children,
- Employment and Training.
Due to the large volume of people seeking support from us with social housing applications. Riverside Community Health Project have sourced information from Newcastle Homes and created the informational poster attached.
For Teenagers.
Our vision is that North Benwell will not be considered disadvantaged or deprived. We wish to see the young people of North Benwell enjoy the same possibilities of life as their peers in other areas of Newcastle upon Tyne.
The young people of North Benwell will generate their own hope for the future and be the agents of their own destinies.
Detached sessions allow the North Benwell Youth Project to engage with potential users and meet young people in the street.
Weekly starting 16 January 2023 - All of the community welcome
FREE community activities, food and refreshments
Mash up Mondays (10am - 3.30pm)
10am Coffee morning (board games and more)
12pm Lunch
1pm - 2.30pm Arts & Crafts (all abilities)
12.30-3.30pm Drop in for support with benefits, health and getting back to work or volunteering
Time to Chat Tuesdays (10am - 1pm)
10am Refreshments & homemade scones, board games and more
Do you know gardening is good for your mental health?
It's a good excuse to get out of the house for some fresh air and gentle exercise!
Pick a task or an activity at our community allotment or sensory garden.
Spend a couple of hours at the allotment, working at your own pace.
Have a break and a cuppa in out sensory garden, watching the birds and wildlife.
Come rain or shine we are here in any weather. It's lovely to work in the polytunnel when it rains!
Church Group - please contact for more information
Family hub on a Wednesday evening 5:30 – 7pm, we provide a hot meal and arts, crafts and activities.
Children over 8 years can attend without an adult.
Children 5 years to 8 years must be accompanied by a responsible adult.
50p for children - no booking required
This group is for ages 8-13.
Open space for arts, crafts, sports, games, trips and discussions around life and faith.
Come and join in - we play sports, DJ, drink hot chocolate, play with chalk, chat, create spaces to mark life’s big events, and generally enjoy the company of Byker and Walker’s young people.
Susan our community cook runs this friendly social cookery session where you can come along, cook with women from all over the world and eat together.
An online community group specifically for the LGBT+ community and allies. Hosts 'THE HUB' live on Pride Radio FM 89.2 and DAB.
Meets in central Newcastle Wednesday afternoons in a safe space and is open to anyone 15-25 years of age who identifies as Trans/non-binary.
Please phone or email for details.
Riverside Community Health Project is running three new short courses, Food Allergies and Risks Level 2, International Cooking, Recipe for Success. As well as their Friday Woman’s Group.
See attached leaflets for more information on dates and times and how to attend.