Care and Support for Adults

There are lots of different ways that young people can be helped by Adult Social Care, a full list of support offered by Adult Social Care is here: Adult care services | Newcastle City Council.

More specific support and information is below:

Learning disability and autism

Learning disability and autism team provides an assessment service for people with a learning disability. The team can offer:

• Assessment and care co-ordination Independent supported living
• Support for parents and families
• Care management
• Mental health assessment
• Forensic services
• Support for adults with learning disabilities and complex health needs

Use this link to request an assessment and start the process.

Frequently asked questions

Click the question to find out the answer:

• How do I request an assessment from Adult Social Care?
  • First is to request a  Your Care: Needs assessments.
  • Second is a Your Care: Financial assessments Paying for care
  • Advocacy support to get your voice heard, this is independent support and includes care and support advocacy.

• What does a carers assessment involve?
  • If you are Looking after someone here is the main article for carers.
  • This is a link for Carers assessments including how and when to request one

• What happens after a carers assessment?
  • Newcastle City Council will look at your assessment and decide what care services it can provide or arrange for you.
  • There are nationally agreed criteria that you need to meet in order to be eligible for this support Care and support assessment | Newcastle City Council.
  • This page guides you through planning and where you can get advice if you’re not eligible for help from the council Care and support.

 

• Can my support plan change?
  • Your care and support plan will be reviewed regularly to see what's working and not working, and if it's still the best support for you. This usually happens within the first few months of support starting and then once every year.
  • If at any time you're unhappy with your care, call adult social services at your local council and ask for a review.

• Do I have to pay for care?
  • This article about Personal budgets for care and support and how to arrange a personal budget or direct payments.
  • More on Direct Payments in this article, where your personal budget is put into your hands to secure the help you need.

• Staying in your home (includes the list of commissioned services in Newcastle)?
  • This page might be useful to include to help people stay in their home for longer Home adaptations, equipment and aids.
  • Home care Home care agencies in Newcastle.
  • Cleaning services and Laundry services.​​​

• Paying for residential care?
  • These articles covers Choosing a care home, Housing for older people and payments.
  • Care homes in Newcastle includes the list of commissioned care homes in Newcastle.

• Can I complain about Adult Social Care?
  • Follow this link for Complaining to Adult Services.

• Where can I get impartial advice from during the assessment process?
  • There are independent advice services such as Disability North – Help and advice for disabled people (for free) and Legal & General (there is a charge for advice).
  • Advocacy support to get your voice heard, this is independent support and includes care and support advocacy.