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Keeping children safe - Safeguarding

Keeping children safe - Safeguarding

Keeping children safe

Anyone who is worried about a child living in Newcastle can call our children's social care services. We get calls from parents, relatives, friends and neighbours, and people like teachers, health visitors and doctors. The law says we must find out if children or young people need our help to keep them safe.  

If you are ever concerned that a child or young person is in immediate danger call the police on 999.

During office hours

If you are concerned about a child or young person call us on 0191 277 2500 (weekdays 8:45am to 5pm).

You can also discuss any concerns with someone who works with children and families, eg your health worker, social worker, school nurse or teacher (all schools have a teacher responsible for child protection).

You can also complete our online referral form.

If you are a professional please use  the professional online referral form.

Out of office hours

If the issue cannot wait until the next working day, call our Emergency Duty Team on 0191 278 7878.

You can also complete our online referral form.

For more information please see:  

Every child and young person should be kept safe, and everyone is responsible for protecting children and young people from harm. When your club or organisation is working with or has contact with any children and young people up to the age of 18, your organisation should make sure it takes steps to keep them safe. The main areas to consider are:

  • Child protection – know what to do if you are worried about a child.
  • Safer staff and volunteers – during recruitment, induction, supervision, training, responding to allegations
  • Avoiding accidents and running safe activities and events.
  • Preventing and responding to bullying.
  • Safe use of social media.