National travel and mobility

National travel and mobility

For getting around the UK or around the town please see the information below.

National Express

For travel around the United Kingdom by coach please see this page: Buy a Young Persons Coach card and Save | National Express.

Accessible Coaches

Creating a safe and comfortable journey for all our passengers is one of our main goals, which is why our coaches have a passenger lift at the front entrance of the coach. Our coaches also have on-board manual wheelchairs which are stowed in the luggage hold.

If you use a wheelchair, have reduced mobility or would like to arrange any type of assistance, please get in touch with their Contact Centre

They recommend getting in touch at least 36 hours before you intend to travel (wherever possible) to  discuss any assistance needs

The more information you can provide and the further in advance we can discuss it with you, the better prepared we will be to meet your needs when you travel with us. However, if book travel on the day or less than 36 hours in advance they will make all reasonable efforts to meet your travel needs.



For young people over 15 look here for information about Disabled Persons Railcard. The criteria to get a Disabled Persons Railcard are here: Are You Eligible - Disabled Persons Railcard.

How much is a Disabled Child Railcard?

There isn't a Disabled Child Railcard as such. For all children under the age of five, train travel is free while travelling with a fare-paying adult.

All children aged between five and 15 years get a 50% discount on most train journeys which works out better than any Railcard reduction.

A child within the same age range can apply for a standard Disabled Railcard which doesn't offer any additional discount but will grant an accompanying adult a third off their ticket as long as they travel together. Check out their family train tickets or child train tickets guides for more information on cheap tickets for children and young people.

Shop Mobility

Newcastle Shopmobility provides battery-powered scooters and wheelchairs for people with mobility issues. This gives you independence to travel around the city centre to visit Eldon Square, Eldon Gardens, Northumberland Street and the Grainger Market. For more information click this link: Shopmobility | Newcastle City Council.