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The Barnardo’s Wellness Recovery Project offers free, person-centred 1-2-1 counselling for women and children (including families) across Northumbria who have been victims of, and witnessed, domestic abuse. The project is based in Jesmond at the Barnardo’s Orchard Mosaic offices but we also offer outreach support in schools and the local community where appropriate.
Referrals for counselling can be made by any professionals and self-referrals are also accepted.
The Sanctum service consists of safe accommodation for men and women who have experienced domestic abuse and who cannot access mainstream services of refuge for multiple reasons (e.g. if they have drug or alcohol issues, pets, older children etc). Service users are supported short-term for 3-6 months, during which they are provided with a safe hours, emotional support, signposting to long-term specialist services and support to help move them on safely and securely into their own long-term tenancy.
A therapeutic service which aims to reduce the impact of abusive or traumatic experiences on children, young people and families. The Wellness Recovery Project delivers 1-2-1 counselling and therapeutic support for women, children and young people who have been witness to and victims of domestic abuse and sexual violence, or who may have suffered from bereavement and loss.
Safe for Life Course beginning 17 April 2024 12.30pm-2.30pm @ West End Women and Girls Centre, crèche spaces are available for children.
A referral can be made for anyone who identifies as a woman who has experienced Domestic Abuse.
10 week course that covers-
This is for parents and children affected by domestic abuse in Newcastle-upon Tyne
Puppet express is a trauma-informed therapeutic puppetry and play experience aimed at younger children (4-7 years). Puppet play allows participants the chance to externalise their experiences, feelings or dilemmas within the context of safe, warm relationships. 21 Feb, 22 Feb, 23 Feb, 24 Feb 1-4pm
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Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.
We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:
Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.
We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:
If you need housing advice, if you are at risk of homelessness or you are homeless and have nowhere to stay, please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.
We provide advice and assistance on a range of housing problems, including landlord/tenant disputes, housing options, housing benefit and homelessness. Our specialist debt advice team is available to advise you on all financial issues.
Benefits support
- Support with new applications and managing existing claims for Universal Credit, Tax Credits, Child Benefit, PIP, DLA and Carer's Allowance
Housing support:
- Support with rent enquiries and arrears, managing housing applications, repairs, housing packages and utility bills
Advice:
Benefits support and advice (for Czech, Slovakian and Romanian people)
Action for Children
By appointment only - please contact Action for Children
Need help to manage your existing UC online account?
Or need help to submit a NEW UNIVERSAL CREDIT CLAIM?
Amidst growing concerns around the Cost of Living Crisis, our team began to compile a list of resources and where to find help to share with the Connected Voice staff. As the list grew, we felt it would be helpful to share this information publicly on our website.
Information, advice and guidance on benefits, work, debt and money, housing, family, law and courts, immigration and health.
Housing information, advice and enquiries
The West End Hub is open Mondays 10am – 4.30pm, Wednesdays 10am – 2pm and Friday 10am – 4.30pm.
Community Budgeting Support & Advice - Drop In
Mondays 10am -1pm
Get support with budgeting, household bills and accessing online accounts.
Referrals can be made for more formal debt advice and debt management.
Health & Wellness - Drop In
Thursdays 10am - 12pm (excluding 2nd March)
Wellness checks: Blood sugar, Heart rhythm
Health coaching: Weekly weigh and measure, motivation and support to eat well and move more, tools and techniques to manage stress
Housing information, advice and enquiries
Housing information, advice and enquiries
Fortnightly starting 13th September.