The Oratto website is useful free resource for information and guides on immigration matters. You can also call our National Helpline and speak with one of our advisers who will be able to discuss your situation with you in a sympathetic and understanding manner. 

Oratto's experienced Immigration solicitors are able to advise and assist on a wide range of immigration matters, including:

Coming to the UK as a visitor, 

Coming to the UK as a child visitor,

Student visas,

Business vistors,

ACANE exists to support the settlement of asylum seekers and refugees from the African continent, who have been dispersed to the North East region and Tyneside, in particular, and to actively promote their integration with the host community so that they can lead full and active lives, and participate in and contribute to the community on an equal basis.

Afterschool club

Afterschool club with free Access to IT, Internet, Table Football and art & Craft.

For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.

WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme

We are an independent and charitable organisation which exists to meet the needs and promote the interests of asylum seekers and refugees who have arrived or have settled in the North of England.

Coram Children's Legal Centre

Part of the Coram group, Coram Children's Legal Centre is the UK's leading children's legal charity. We are committed to promoting children's rights in the UK and worldwide. We provide free legal information, advice and representation to children, young people, their families, carers and professionals, as well as training and consultancy on child law and children’s rights.

Mentoring service for young people prioritising asylum seekers & refugees aged 16-25 living in Newcastle & surrounding area. The project offers young people a one-to-one mentoring relationship matched with volunteer mentors, which is managed & supervised by staff. It is free and travel and basic refreshment costs are reimbursed.

Riverside Community Health Project works according to community development principles to improve the health and well-being of disadvantaged communities by acting with others to ensure appropriate service provision.

Programme of centre and outreach activities for parents, including:

Rainbow Home is a charity providing support for LGBTQ+ asylum seekers and refugees in the Northeast of England. Working with people who have fled their countries because of persecution based on their sexual orientation or gender identity.

Meets 3rd Friday of the month.

N.E.S.T

Are you pregnant or have recently had a baby? English not your first language? 

Not sure what support is available to you in the UK? These new videos will help you understand what happens after you’ve had a baby, made by our friends at the charity Involve North East.

We are here to support children and their families seeking sanctuary in the United Kingdom.

Our Helpline provides emotional and practical support as well as advice and signposting to children, young people and their families.
All services include access to interpreters if required.

The Helpline is open:
Monday to Friday: 10am-8pm
Saturday: 10am-3pm

Molehill Mountain is an app to help autistic people understand and self-manage anxiety.

You can use Molehill Mountain to explore the causes and symptoms of anxiety.

• Track your worries and the situations that trigger anxiety.

• Get evidence-based daily tips to understand more about anxiety.

• Feel more confident to self-manage anxiety.

It was developed by Autistica and King's College London.  Adults with autism were consulted throughout the development of the app.

Free, safe, confidential support for young people

Children and young people in Newcastle and Gateshead can now get help from mental health counsellors using a free online service supported by the NHS.

Kooth.com is an award-winning online counselling and support service which is now available to all young people in Newcastle and Gateshead aged 11-18 years.

Pax Mediation was previously known as Family Mediation North East. We can help you settle disputes over children, property and finance without the distress and financial cost of going to court. 

We know that every family is different and that you are the expert when it comes to your children, finances and home. We also know that sometimes it gets too complicated and distressing to see things clearly. Pax Mediation can lend a helping hand when you need it most.

We provide tailored information to help you find a way through this difficult time.

Cruse Bereavement Care (CRUSE) is a national charity committed to promoting the well-being of bereaved people.  The organisation aims to help anyone bereaved by death to understand their grief and cope with their loss.  It covers England, Wales and Northern Ireland (Cruse - Scotland is a separate organisation). 

Skills for People helps disabled children and adults and their families to be in control and to have better lives. We also work with children with special educational needs.

We offer help with planning, meeting other disabled people and their families, advocacy, advocacy groups, social activities, self help meetings and individual development. We work with people who have an individual budget and those who do not.

Children North East exists because growing up can be hard. We want all babies, children and young people to be happy and healthy and to grow up feeling: 

• Safe and loved

• Resilient to the challenges they may face

• Valued and confident  

We have a strong children’s rights ethos and believe that real social change is achieved when those who are, or have, experienced issues lead the change.  

Live Well Learn Well provides one-to-one and small group coaching to young people. Our coaching enables young people to overcome barriers to learning, and helps them to develop the confidence and motivation they need to succeed in school.

We work with young people who struggle with a range of issues, including low self-esteem, anxiety, poor body image, and exam stress.

We also coach adults who work in education, with a focus on stress management and preventing burnout.

We pride ourselves on offering high-quality, person-centred and outcomes-focused services which give value to the people we serve and are responsive and effective for referral agents.

We care for children and young adults with progressive, life shortening conditions from across the North East.

Our team of skilled staff provide residential short breaks to local families. Up to six children and young adults can stay at any one time in our relaxed, home-from-home environment.

Children from birth to 18 can benefit from short breaks here. Teenagers benefit from their own living area – complete with games consoles, wide screen TV and PC’s.

We also care for young adults aged 18- 25 in designated, age-appropriate facilities.

A Specialist service for people who's lives are affected by someone else's alcohol or drug use. PROPS can offer one to one work, peer support groups, and training around substance misuse. They also offer carer and family training, respite breaks and an emergency out of hours telephone helpline. PROPS also work with young people 11+ who have been impacted by someone else’s drug or alcohol misuse.

If you know anyone who may be affected by drug or alcohol misuse, please contact us to make a referral or alternatively we would be happy to discuss this further with you.

If you are struggling with any mental health issues, for whatever reason, we are here to help you.

Our One to One counselling service helps you (as long as you are aged 9 to 25 years old) with your mental health issues. Our friendly counsellors are expertly trained which means we can help you by using a variety of therapy techniques. Whatever the issues affecting your life we are here to help. This includes depression, anxiety, bullying, self-harming, loss and bereavement.

MHM was established 30 years ago by families and carers in the North East to provide support and care for people they loved with mental health problems.

Today we have grown into a major national organisation supporting people with learning disabilities, drug and alcohol and other problems, as well as our core client group of people with mental health needs, across the UK through a range of evidence based and innovative services.

We are a Mental Health and Emotional Wellbeing Service for Children and Young People.

We offer interventions that allow children and young people to explore difficult experiences through play and creativity. We also support your setting by delivering training, consultation and workshops.

We offer: Play Therapy, Creative Therapy, CPD and Twilight training both online and face to face.

What is Listening Post? What happens there?

Listening-Post is a drop-in centre which provides a free, one to one, confidential listening service for anyone feeling alone and stressed, with a problem which may be really causing concern.