If you need housing advice, if you are at risk of homelessness or you are homeless and have nowhere to stay, please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.

Action on Smoking and Health (ASH) was established in 1971 (20 January) by the Royal College of Physicians. It is a campaigning public health charity that works to eliminate the harm caused by tobacco. We do not attack smokers or condemn smoking. The organisation is headed by the Chief Executive, Deborah Arnott, and governed by a Board of Trustees. The Duke of Gloucester is our patron.

While we aim to be innovative and agenda setting in our work, our policies are always evidence based and follow a dual approach:

A Specialist service for people who's lives are affected by someone else's alcohol or drug use. PROPS can offer one to one work, peer support groups, and training around substance misuse. They also offer carer and family training, respite breaks and an emergency out of hours telephone helpline. PROPS also work with young people 11+ who have been impacted by someone else’s drug or alcohol misuse.

If you know anyone who may be affected by drug or alcohol misuse, please contact us to make a referral or alternatively we would be happy to discuss this further with you.

MHM was established 30 years ago by families and carers in the North East to provide support and care for people they loved with mental health problems.

Today we have grown into a major national organisation supporting people with learning disabilities, drug and alcohol and other problems, as well as our core client group of people with mental health needs, across the UK through a range of evidence based and innovative services.

Dear Albert is a social enterprise which specialises in peer mentoring and making recovery more visible by bringing together existing resources. We have close links with peer support fellowships such as Smart Recovery, NA, AA and work in close collaboration with statutory funded drug and alcohol agencies, private rehabs, local authorities and substance misuse charities.  

We run a free service in Newcastle to assist people who suffer from alcoholism and drug addiction. Our 24/7 helpline allows people to phone and chat with our team of addiction counsellors regarding their own sobriety or a loved one in need of help.

Newcastle Treatment and Recovery is a dedicated service for anyone in Newcastle experiencing problems with drugs and alcohol. We are here to help you get well and stay well. We believe recovery from addiction and substance misuse is possible for everyone, and we’re here to help you achieve it. Our aim is to make recovery a reality in Newcastle – whether you’re dealing with problematic drug or alcohol use or helping support others that are.

Streetwise provide a range of health and wellbeing support services for young people aged 11 - 25 year olds. 

Young people aged 13-25 can access the full range of contraception, sexual health, C-card (free condoms), Chlamydia testing, pregnancy testing. Workers offer support around wider issues such as relationships, drugs, alcohol and any other issues facing young people. We will signpost on to other services where appropriate.

We have a counselling and mental health service offering support around mental health and well-being for young people aged 11-25. 

We provide a forum for service users and carers at George Street Social in Newcastle. The forum is an opportunity to chat and to raise any issues that you may have. It also provides a supportive place for peer led activities, training, volunteer opportunities, advocacy, and mentoring.   

If you would like to attend the forum please email: publichealthadmin@newcastle.gov.uk

If you need help with a drinking problem either phone our national helpline FREE on 0800 9177650, contact us by email: help@aamail.org, or talk to us now using the live chat box on the website (address below). You can also find your local helpline telephone number using the Find a Meeting tool on the website.

We are Narcotics Anonymous in the United Kingdom & Channel Islands. If you have a problem with drugs, we are recovering drug addicts who can help you get and stay clean. 

Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others do the same.

This site offers various aids for the compulsive gambler including a forum, a chat room, literature and most importantly a meeting finder.

Meetings are the core of Gamblers Anonymous and we have meetings every day of the week throughout England, Wales and Ulster.

Drug & alcohol use can threaten and ultimately destroy family relationships and wellbeing. We empower family members and carers, support frontline workers and influence decision-makers to stop this happening.

Honest information and support about drugs.

We want to encourage people to reduce their consumption of alcohol – and reduce the impact that alcohol is having on the North East.

How are we doing this?
This is achieved by three key areas of activity:

Alcohol change UK is a leading UK alcohol charity, formed from the merger of Alcohol Concern and Alcohol Research UK. 

Alcohol is a part of many of our lives. We use it for celebration, for comfort, to socialise, to wind down, to cope. We treat it differently to other drugs; it’s legal, socially acceptable, even encouraged.

Yet in the UK one person every hour dies as a result of alcohol. Alcohol harm – mental health problems, liver disease, one of seven forms of cancer, economic difficulties, and so much more – can affect any one of us, from any walk of life.

Our Private Treatment Services combine comfortable, quality accommodation; with outstanding therapy programmes that are proven to support your recovery from addiction and help improve all aspects of your life. Accessing our services couldn’t be easier… check out our range of residential alcohol rehab and drug rehab treatment programmes and facilities, then contact us to be guided through our simple admission process!

Situated directly on Blackpool’s North Shore and Promenade, Ocean Recovery Centre is considered a perfect location for addiction recovery.

The CQC registered drug and alcohol rehab clinic boasts high-quality accommodation across three floors, with superb views of Blackpool Beach and the Sea, Ocean Recovery combines comfort and homely, with an intensive programme of therapy and treatments for drug addiction and/or alcohol addiction.

NECA is a registered Charity whose key focus is to improve the lives of individuals and communities throughout the region. For over 40 years NECA have supported and enabled thousands of individuals to sustain long term Recovery from substances and Gambling misuse.

As one of the longest running regional charities working in the area of substance misuse and Gambling we have increasingly diversified in the range of services we provide to ensure we tailor packages to meet need of both Adults, Young people and families.

Divercity Hub is a community hub in Newcastle Upon Tyne. It serves Newcastle as well as the wider community and is inclusive to all regardless of their background, faith or financial circumstances.

Divercity Hub provides services to the public that support living a conscious and empowered life. These services include:

The harm reduction service delivers a range of open access and confidential support for drug and alcohol users. You can access support such as needle and syringe exchange, nursing support, blood-borne virus testing, and access to naloxone.  You will also get lots of advice or information, and the staff will work with other services to support your needs.   

There are other needle exchange services in the city, including pharmacy exchanges, and the exchange at the Joseph Cowan Health Centre.  

George Street Social is run by the Road to Recovery Trust with the aim to help and support people recover from addiction. There are a range of support groups and mutual aid groups running from George Street Social, which is a safe and welcoming space. You can be at any stage of your recovery to attend.

The drug and alcohol social work team is a small specialist team who can do an assessment for suitability for residential rehabilitation for adults living in Newcastle.  If you want to be considered for residential rehabilitation you need to be in treatment or have a specialist assessment with the Newcastle Treatment and Recovery service.

Oaktrees offers a fully supported and structured, 12 step intensive programme for people wanting to become sober. The programme lasts around 12 weeks with good links to a range of fellowship and recovery groups in the city. To access Oaktrees, you should have had a specialist assessment or support plan from NTaR, but you can call the service for more information.