The Oratto website is useful free resource for information and guides on immigration matters. You can also call our National Helpline and speak with one of our advisers who will be able to discuss your situation with you in a sympathetic and understanding manner. 

Oratto's experienced Immigration solicitors are able to advise and assist on a wide range of immigration matters, including:

Coming to the UK as a visitor, 

Coming to the UK as a child visitor,

Student visas,

Business vistors,

ACANE exists to support the settlement of asylum seekers and refugees from the African continent, who have been dispersed to the North East region and Tyneside, in particular, and to actively promote their integration with the host community so that they can lead full and active lives, and participate in and contribute to the community on an equal basis.

Afterschool club

Afterschool club with free Access to IT, Internet, Table Football and art & Craft.

For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.

WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme

We are an independent and charitable organisation which exists to meet the needs and promote the interests of asylum seekers and refugees who have arrived or have settled in the North of England.

Coram Children's Legal Centre

Part of the Coram group, Coram Children's Legal Centre is the UK's leading children's legal charity. We are committed to promoting children's rights in the UK and worldwide. We provide free legal information, advice and representation to children, young people, their families, carers and professionals, as well as training and consultancy on child law and children’s rights.

Mentoring service for young people prioritising asylum seekers & refugees aged 16-25 living in Newcastle & surrounding area. The project offers young people a one-to-one mentoring relationship matched with volunteer mentors, which is managed & supervised by staff. It is free and travel and basic refreshment costs are reimbursed.

Riverside Community Health Project works according to community development principles to improve the health and well-being of disadvantaged communities by acting with others to ensure appropriate service provision.

Programme of centre and outreach activities for parents, including:

Rainbow Home is a charity providing support for LGBTQ+ asylum seekers and refugees in the Northeast of England. Working with people who have fled their countries because of persecution based on their sexual orientation or gender identity.

Meets 3rd Friday of the month.

Information for families on thing like; 

• benefits
• work 
• debt and money 
• housing 
• family
• law and courts 
• immigration and health

Information for families on things like;

• benefits
• work
• debt and money
• housing, family
• law and courts
• immigration and health.

This a drop in session there is no need to book. 

N.E.S.T

Are you pregnant or have recently had a baby? English not your first language? 

Not sure what support is available to you in the UK? These new videos will help you understand what happens after you’ve had a baby, made by our friends at the charity Involve North East.

We are here to support children and their families seeking sanctuary in the United Kingdom.

Our Helpline provides emotional and practical support as well as advice and signposting to children, young people and their families.
All services include access to interpreters if required.

The Helpline is open:
Monday to Friday: 10am-8pm
Saturday: 10am-3pm

NIDAS offer a range of specialist emotional and practical support including:

The Barnardo’s Wellness Recovery Project offers free, person-centred 1-2-1 counselling for women and children (including families) across Northumbria who have been victims of, and witnessed, domestic abuse. The project is based in Jesmond at the Barnardo’s Orchard Mosaic offices but we also offer outreach support in schools and the local community where appropriate.

Referrals for counselling can be made by any professionals and self-referrals are also accepted.

What is The Angelou Centre?

Northumbria Victim & Witness Service is dedicated to helping people affected by crime in Tyne & Wear and Northumberland.

At Northumbria Victim & Witness Service we provide victims and witnesses with support after crime, regardless of who they are and their circumstances. Our service is independent, non-judgemental and confidential and we offer free advice after crime. We provide bespoke support, personalised to the needs of each individual.

The Sanctum service consists of safe accommodation for men and women who have experienced domestic abuse and who cannot access mainstream services of refuge for multiple reasons (e.g. if they have drug or alcohol issues, pets, older children etc). Service users are supported short-term for 3-6 months, during which they are provided with a safe hours, emotional support, signposting to long-term specialist services and support to help move them on safely and securely into their own long-term tenancy.

Services include Domestic Abuse Flexible Support (DAFS), flexible and structured support for women affected by domestic abuse to achieve and maintain safety and independence, and the Freedom Programme, an 12 week group programme enabling women to recognise the signs of domestic abuse and explore its impact so the process of recovery can begin.

You can access the Helpline if you have been affected by domestic abuse or if you are worried about someone you know.

Men's Advice Line is a confidential helpline, email and webchat service for male victims of domestic abuse.  They offer advice and emotional support to men who experience abuse, and signpost to other vital services that help men keep themselves (and their children) safe.

If you want to talk to someone, you can speak to our friendly and professional advisors on the phone, by email or on webchat. No pressure, no judgement, just help.

A free and confidential dog fostering service for people fleeing domestic abuse and going into refuge or other emergency accommodation.

Advice and support for Middle Eastern and Afghan women and girls living in the UK. Advice is available in Farsi, Kurdish, Arabic, Dari, Pashto, Turkish, and English on issues including domestic abuse, honour based violence, forced marriage, child marriage, female genital mutilation, separation and divorce, child custody, housing and benefits. 

RCTN provide services to women and girls who live, work or study in Tyneside and Northumberland. Their services are for women and girls over 13 who have experienced any form of sexual violence at any time in their lives. Services include confidential counselling, advocacy, helpline, email support, specialist information and ISVA services. All of the services are free, safe and professional.
A one-to-one Live Chat Helpline for women and girls aged 16 and over can be accessed on the national Rape Crisis website

Open to anyone who has experienced anti-LGBTQIA+ violence or harassment and needs a safe space to talk. The helpline is run by LGBTQIA+ people and is completely confidential. It is operated by Galop, the LGBTQIA+ anti-violence charity supporting people facing hate crime, domestic abuse and sexual violence.

Live webchat also available via the website. 

We will call you back if you can't get through to us the first time or if you call outside our opening hours. Just leave us a message with your contact details and the best time to get back to you.

National specialist faith and culturally sensitive helpline offering information, support and guidance for those who are suffering from or at risk of abuse or facing problems on a range of issues.