The Oratto website is useful free resource for information and guides on immigration matters. You can also call our National Helpline and speak with one of our advisers who will be able to discuss your situation with you in a sympathetic and understanding manner. 

Oratto's experienced Immigration solicitors are able to advise and assist on a wide range of immigration matters, including:

Coming to the UK as a visitor, 

Coming to the UK as a child visitor,

Student visas,

Business vistors,

ACANE exists to support the settlement of asylum seekers and refugees from the African continent, who have been dispersed to the North East region and Tyneside, in particular, and to actively promote their integration with the host community so that they can lead full and active lives, and participate in and contribute to the community on an equal basis.

Afterschool club

Afterschool club with free Access to IT, Internet, Table Football and art & Craft.

For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.

WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme

We are an independent and charitable organisation which exists to meet the needs and promote the interests of asylum seekers and refugees who have arrived or have settled in the North of England.

Coram Children's Legal Centre

Part of the Coram group, Coram Children's Legal Centre is the UK's leading children's legal charity. We are committed to promoting children's rights in the UK and worldwide. We provide free legal information, advice and representation to children, young people, their families, carers and professionals, as well as training and consultancy on child law and children’s rights.

Mentoring service for young people prioritising asylum seekers & refugees aged 16-25 living in Newcastle & surrounding area. The project offers young people a one-to-one mentoring relationship matched with volunteer mentors, which is managed & supervised by staff. It is free and travel and basic refreshment costs are reimbursed.

Riverside Community Health Project works according to community development principles to improve the health and well-being of disadvantaged communities by acting with others to ensure appropriate service provision.

Programme of centre and outreach activities for parents, including:

Rainbow Home is a charity providing support for LGBTQ+ asylum seekers and refugees in the Northeast of England. Working with people who have fled their countries because of persecution based on their sexual orientation or gender identity.

Meets 3rd Friday of the month.

Information for families on thing like; 

• benefits
• work 
• debt and money 
• housing 
• family
• law and courts 
• immigration and health

Information for families on things like;

• benefits
• work
• debt and money
• housing, family
• law and courts
• immigration and health.

This a drop in session there is no need to book. 

N.E.S.T

Are you pregnant or have recently had a baby? English not your first language? 

Not sure what support is available to you in the UK? These new videos will help you understand what happens after you’ve had a baby, made by our friends at the charity Involve North East.

We are here to support children and their families seeking sanctuary in the United Kingdom.

Our Helpline provides emotional and practical support as well as advice and signposting to children, young people and their families.
All services include access to interpreters if required.

The Helpline is open:
Monday to Friday: 10am-8pm
Saturday: 10am-3pm

Ridley Villas is supported housing that provides help for women who have children, who are living in Newcastle and Gateshead who need support with overcoming issues with drugs or alcohol, or both.   

If you need housing advice, if you are at risk of homelessness or you are homeless and have nowhere to stay, please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.

Action on Smoking and Health (ASH) was established in 1971 (20 January) by the Royal College of Physicians. It is a campaigning public health charity that works to eliminate the harm caused by tobacco. We do not attack smokers or condemn smoking. The organisation is headed by the Chief Executive, Deborah Arnott, and governed by a Board of Trustees. The Duke of Gloucester is our patron.

While we aim to be innovative and agenda setting in our work, our policies are always evidence based and follow a dual approach:

A Specialist service for people who's lives are affected by someone else's alcohol or drug use. PROPS can offer one to one work, peer support groups, and training around substance misuse. They also offer carer and family training, respite breaks and an emergency out of hours telephone helpline. PROPS also work with young people 11+ who have been impacted by someone else’s drug or alcohol misuse.

If you know anyone who may be affected by drug or alcohol misuse, please contact us to make a referral or alternatively we would be happy to discuss this further with you.

MHM was established 30 years ago by families and carers in the North East to provide support and care for people they loved with mental health problems.

Today we have grown into a major national organisation supporting people with learning disabilities, drug and alcohol and other problems, as well as our core client group of people with mental health needs, across the UK through a range of evidence based and innovative services.

Dear Albert is a social enterprise which specialises in peer mentoring and making recovery more visible by bringing together existing resources. We have close links with peer support fellowships such as Smart Recovery, NA, AA and work in close collaboration with statutory funded drug and alcohol agencies, private rehabs, local authorities and substance misuse charities.  

We run a free service in Newcastle to assist people who suffer from alcoholism and drug addiction. Our 24/7 helpline allows people to phone and chat with our team of addiction counsellors regarding their own sobriety or a loved one in need of help.

Newcastle Treatment and Recovery is a dedicated service for anyone in Newcastle experiencing problems with drugs and alcohol. We are here to help you get well and stay well. We believe recovery from addiction and substance misuse is possible for everyone, and we’re here to help you achieve it. Our aim is to make recovery a reality in Newcastle – whether you’re dealing with problematic drug or alcohol use or helping support others that are.

Streetwise provide a range of health and wellbeing support services for young people aged 11 - 25 year olds. 

Young people aged 13-25 can access the full range of contraception, sexual health, C-card (free condoms), Chlamydia testing, pregnancy testing. Workers offer support around wider issues such as relationships, drugs, alcohol and any other issues facing young people. We will signpost on to other services where appropriate.

We have a counselling and mental health service offering support around mental health and well-being for young people aged 11-25. 

A small specialist social work team who undertake assessments for suitability for residential rehabilitation for adults living in Newcastle. If you wish to be considered for residential rehabilitation you need to be engaged in treatment with  NTaR and you can discuss this further with your keyworker within the service.

We provide a forum for service users and carers at George Street Social in Newcastle. The forum is an opportunity to chat and to raise any issues that you may have. It also provides a supportive place for peer led activities, training, volunteer opportunities, advocacy, and mentoring.   

If you would like to attend the forum please email: publichealthadmin@newcastle.gov.uk

If you need help with a drinking problem either phone our national helpline FREE on 0800 9177650, contact us by email: help@aamail.org, or talk to us now using the live chat box on the website (address below). You can also find your local helpline telephone number using the Find a Meeting tool on the website.