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Offers free childcare
Part of our local offer
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Fair For You offers an affordable alternative to weekly payment stores. They provide low cost loans for new branded white goods, furniture such as beds, mattresses, sofas and sofa beds, pushchairs and prams at fair prices for low income households. Unlike other weekly payment stores, Fair For You do not penalise customers who choose to repay their loan early or charge expensive missed payment fees. Fair for You’s loan calculator tool lets customers check how much the loan will cost in total.
We're here to let all lesbian, gay, bi and trans people, here and abroad, know they're not alone.
We believe we're stronger united, so we partner with organisations that help us create real change for the better. We have laid deep foundations across Britain - in some of our greatest institutions - so our communities can continue to find ways to flourish, and individuals can reach their full potential. We’re here to support those who can’t yet be themselves.
But our work is not finished yet. Not until everyone feels free to be who they are, wherever they are.
Dimensions helps people with learning disabilities, autism, and complex needs live fulfilling lives in their communities. They offer personalized support to give individuals more voice, choice, and control. With 7,000 staff, Dimensions works with families and those they support to improve services. Their goal is to empower people to lead happy, ordinary lives.
Through our person-centred approach we support:

Our group is welcoming and friendly. We offer a wide range of activities which are suitable for all children under 3. We provide a wide variety of play experiences based on each child’s interests.
Drop in sessions with no need to book
Bring a fruit donation to share for fruit and song time.
- Physical activity
- Music / song time
- Baby area
Any queries please ring or email.
Newcastle Libraries offers reading for pleasure, audiobooks and DVDs, access to information, computers and internet/email access, free learning materials and study space. For more information, please visit our website at https://library.newcastle.gov.uk/


Free advice and assistance for anyone affected by leukaemia, lymphoma or any malignant blood disorder including patients, carers and family. Help includes benefits advice, grant applications, financial issues, housing and employment. Advice is provided by telephone and appointment as well as home and hospital visits. This service is funded by the Kay Kendall Leukaemia Fund.

Our Access and Inclusion Service can help with essential information and guidance on a range of statutory areas including:

Who can use the service?
We deliver to anyone living in Newcastle:
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Who is unable to visit their local library due to either permanent or temporary ill health
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Who has caring responsibilities
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Who has a permanent disability
How to apply
Contact us by phone on 0191 278 7878 or by email to kenton.library@newcastle.gov.uk


A Specialist service for people who's lives are affected by someone else's alcohol or drug use. PROPS can offer one to one work, peer support groups, and training around substance misuse. They also offer carer and family training, respite breaks and an emergency out of hours telephone helpline. PROPS also work with young people 11+ who have been impacted by someone else’s drug or alcohol misuse.
If you know anyone who may be affected by drug or alcohol misuse, please contact us to make a referral or alternatively we would be happy to discuss this further with you.

Energy Services provides energy management and advice services to the council, Your Homes Newcastle and to Newcastle's residents.
A group for current volunteers and anyone else who is interested in becoming a Barnardo's volunteer.
A varied programme of speakers and practical activities or just come along for a cuppa and a chat.
Please ring Pam on (0191) 275 9639 to check that the group is running before travelling.
The Incredible Years® evidence based parenting programs focus on strengthening parenting competencies and fostering parent involvement in children’s school experiences, to promote children’s academic, social and emotional skills and reduce conduct problems. The parenting programs are grouped according to age: babies (0-12 months), toddlers (1-3 years) and preschoolers (3-6 years)

Max Card is issued by North East Local Authority specialist teams to children in care, and children and young people with additional needs.
Max Card offers these children and their families or carers free or discounted entry into many museums, galleries and heritage attractions across the North East.
Just show your Max Card at the entrance and you will get in for free or at the Max Card discounted rate – see the venues page for a full list of venues offering discounts.

If you are struggling with any mental health issues, for whatever reason, we are here to help you.
Our One to One counselling service helps you (as long as you are aged 9 to 25 years old) with your mental health issues. Our friendly counsellors are expertly trained which means we can help you by using a variety of therapy techniques. Whatever the issues affecting your life we are here to help. This includes depression, anxiety, bullying, self-harming, loss and bereavement.

Adult cycle training 16+
Free cycle training to all who Live, Work or Study in Newcastle.
Learn how to cycle or how to cycle more confidently on or off road. We can help and advise on everything cycling, whether for commuting purposes or just for leisure.
Samaritans of Tyneside have been in Newcastle-upon-Tyne since 1965 serving the local communities of Newcastle, Gateshead and south-west Northumberland. Now based at 15 Portland Terrace, Jesmond, NE2 1QQ, we are near Jesmond Metro Station and on the B1600. Unfortunately, we are unable to see face to face callers at the Branch right now, but our volunteers are still going in every day to answer the telephone and reply to emails.

Rays of Sunshine Children's Charity exists to grant the wishes of children who are living with serious or life-threatening illnesses between the ages of 3-18 who live in the United Kingdom.
Our dedicated wish team responds to all wish applications within two weeks. We do not operate a waiting list, but give every wish our immediate attention.
With your help they and their families can experience the joy and excitement of doing something they've only ever dreamt of before.
Help us turn wishes into happy memories.

Mentoring service for young people prioritising asylum seekers & refugees aged 16-25 living in Newcastle & surrounding area. The project offers young people a one-to-one mentoring relationship matched with volunteer mentors, which is managed & supervised by staff. It is free and travel and basic refreshment costs are reimbursed.
Orchard Care is an organisation with a proven track record that provides successful foster homes for children and young people who need them.
Orchard Care is run on a 'not for profit' basis. This means that all money is put back into the organisation for the good of the children and young people and to maintain very high standards of care and increase service provision.
We achieve the best possible care and outcomes because the organisation is run by people who are so dedicated to helping children and young people and the foster carers with whom the young people live.
The Barnardo’s Wellness Recovery Project offers free, person-centred 1-2-1 counselling for women and children (including families) across Northumbria who have been victims of, and witnessed, domestic abuse. The project is based in Jesmond at the Barnardo’s Orchard Mosaic offices but we also offer outreach support in schools and the local community where appropriate.
Referrals for counselling can be made by any professionals and self-referrals are also accepted.

Our group is focused on providing sessions for all children under 5 and their parents or grandparents. We give the opportunity to borrow toys from our Toy Library loan service.
- Baby area
- Physical Play
- Healthy Snack
- Music/song time
This is free until the Easter holidays.
NAPI provides a support service for all parent and toddler groups across the city. To do this, support workers visit on a regular basis, newsletters are circulated termly and resources are provided.
The organisation supports local parents to set up groups in their own area.
A citywide list of parent and toddler groups is continually updated and made available to the Newcastle Support Directory, parents and professionals involved in signposting parents to groups.

A parent and toddler group is a welcoming and friendly group of adults. This includes mothers, fathers, childminders or carers.
They all come together in their own community with their children who are under the age of 5.
Parent and toddler groups offer play opportunities for children from birth to 5 year old, as well as an opportunity to mix with others. They also offer support to adults and a break from the normal routines of the day.
Booking maybe required at some groups.
A parent and toddler group is a welcoming and friendly group of adults, mothers, fathers, childminders or carers that come together with their children who are under the age of 5 in their own community. They offer play opportunities for children from birth to 5-year-old, as well as an opportunity to mix with others. They offer support to adults and a break from the normal routines of the day. Booking maybe required at some groups.
We offer music / song time.
If you are looking for information, advice and support on health issues such as:
- diet and nutrition
- physical activity
- emotional well-being
- puberty
- smoking and substance misuse
- sexual health
Why not drop in to one our virtual session, for a private one to one chat with a school health team member.
Click here to get started
