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Nisai Virtual Academy believe that everyone has equal value and should have access to high quality education around the world. It is our mission to give traditional and non-traditional learners the skills to flourish through innovative online education and by influencing positive institutional change. We provide a friendly, supportive learning community and offer our students incredible opportunities. In essence, we support learners from Key Stages 3 to 5 and help create pathways to further education and employment through personalised learning.
Cruse Bereavement Care (CRUSE) is a national charity committed to promoting the well-being of bereaved people. The organisation aims to help anyone bereaved by death to understand their grief and cope with their loss. It covers England, Wales and Northern Ireland (Cruse - Scotland is a separate organisation).
Nystagmus Network is a charity that helps people with nystagmus, a condition where the eyes move uncontrollably. They offer many services to support families and children with nystagmus.
Support Services

Today, 10 children and young people in the UK will hear the shocking news that they have cancer.
Treatment normally starts immediately, is often given many miles from home and can last for up to three years. Being diagnosed with cancer is a frightening experience and the emotional, practical and financial implications of treatment are intensely challenging for the whole family.


For brothers and sisters of disabled children and adults
Sibs is a UK charity for siblings who may be finding it hard to cope with a brother or sister who is disabled, has special educational needs or a serious long term condition.
It is the only UK charity representing the needs of over half a million young siblings and over one and a half million adult siblings.
Sibs can give information and advice both over the phone and online. Sibs also runs YoungSibs, an online only support service for siblings in the UK aged 7 to 17.


Retina UK is the national charity for families living with inherited retinal dystrophies. We fund research and provide information and support to those affected by inherited sight loss and the professionals who support them.
We support anyone with the following visual impairments: Retinitis Pigmentosa (RP), Rod Cone dystrophy, Cone Rod dystrophy, Choroideremia, Leber congenital amaurosis (LCA), Bardet-Biedl syndrome (BBS), Usher syndrome, Stargardt disease.

Young Epilepsy is a national charity that supports the 112,000 children and young people under 25 with epilepsy in the UK.
There is a huge demand for information and support for parents and professionals and a need to improve access to, and quality of, health and education services.
We have a range of services including our helpline, health information resources, training courses for professionals in health, social care and education and the promotion of good practice in schools.

We care for children and young adults with progressive, life shortening conditions from across the North East.
Our team of skilled staff provide residential short breaks to local families. Up to six children and young adults can stay at any one time in our relaxed, home-from-home environment.
Children from birth to 18 can benefit from short breaks here. Teenagers benefit from their own living area – complete with games consoles, wide screen TV and PC’s.
We also care for young adults aged 18- 25 in designated, age-appropriate facilities.

If you are looking for information, advice and support on health issues such as:
- diet and nutrition
- physical activity
- emotional well-being
- puberty
- smoking and substance misuse
- sexual health
Why not drop in to one our virtual session, for a private one to one chat with a school health team member.
Click here to get started

We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding.
We won't give up until everyone experiencing a mental health problem gets support and respect.
Counselling service for children and young people aged 4-16 years who have been affected by domestic abuse. The service supports the emotional health and wellbeing of children who have experienced domestic abuse and who are displaying related signs of trauma. As well as the one-to-one counselling sessions, support and guidance will be offered to the non-abusing parent / primary carer so they can support their child’s needs.

A therapeutic service which aims to reduce the impact of abusive or traumatic experiences on children, young people and families. The Wellness Recovery Project delivers 1-2-1 counselling and therapeutic support for women, children and young people who have been witness to and victims of domestic abuse and sexual violence, or who may have suffered from bereavement and loss.

The Community Family Hub includes Start for Life and Early Help family support for families with children of all ages identified as needing additional support. Start for Life focuses on services from conception to two years. This includes play and early learning sessions, health and wellbeing, parenting skills and support, antenatal support and breastfeeding. Early Help family support is for families with children up to the age of 19 in need of additional support.

The Family Hub includes Start for Life and Early Help family support for families with children of all ages. This includes play and early learning sessions, health and wellbeing, parenting skills and support, antenatal support and breastfeeding. Early Help family support is for families with children up to the age of 19 in need of additional support.

The Community Family Hub includes Start for Life and Early Help family support for families with children of all ages identified as needing additional support. Start for Life focusses on services from conception to two years. This includes play and early learning sessions, health and wellbeing, parenting skills and support, antenatal support and breastfeeding. Early Help family support is for families with children up to the age of 19 in need of additional support.

The MA-Simba Project supports children and young survivors who have experienced, witnessed or are living with domestic abuse. They aim to engage children and young people in creative activities that raise personal, social, economic and cultural aspirations and provide them with networks and therapeutic support that encourages safe behaviour, resilience and self-esteem.
The Children’s Society is nationally recognised as an expert in the fields of Child Sexual Exploitation and Child Criminal Exploitation. The SCARPA project provides intensive one to one targeted youth support to young people between the ages of 10 and 18, who go missing or are at risk of sexual or criminal exploitation.

Free, anonymous dedicated FGM helpline for anyone worried a child is at risk of or has already had FGM.

The National FGM Centre is a partnership between Barnardo’s and the Local Government Association. It was established in 2015 to achieve change in the provision of services for children and their families who are affected by FGM. In 2017, the focus of their work was extended to include Breast Ironing/Flattening and Child Abuse Linked to Faith or Belief. Their website includes a knowledge hub with information, guidance and resources for practitioners and information about training.

This campaign from Public Health England focuses on helping families make healthy food swaps by using the Food Scanner app.

The Children and Young People’s Service provides a single service to all children and young people aged 0-18 years living in Newcastle and Gateshead who present with mental health difficulties.
This includes children and young people who may be living in difficult and challenging circumstances.
Click here to read more and download a wealth of resources to help support you.

Our vital service is available at no cost to families. Rainbow Trust is a charity, relying almost entirely on voluntary donations and the generosity of the public to deliver support.
Rainbow Trust Children’s Charity supports families who have a child aged 0-18 years with a life-threatening or terminal illness.
We are a warm, caring and kind place because:
- We offer small group work and activities
- Parents/carers can discuss individual needs prior to visiting

We are a registered charity set up in 1990 in Newcastle upon Tyne, at a time when the North East had the worst levels of child health in the country (Government report Health of the Nation 1990).

Welcome to Healthier Together – a great place to find accurate and trusted NHS healthcare advice in the North East and North Cumbria.
All the information on the Healthier Together site has been checked by clinicians, to ensure we offer the best advice for parents, carers, young people and health professionals.
You can find everything from pregnancy tips and advice on poorly babies to 'should my child go to school today?' or emotional wellbeing for young people, and we're regularly adding new topics.
YMCA Newcastle is a community hub for young people. They run a range of activities throughout the week. Their youth workers are trained to offer confidential support and advice to young people. They can support you with any issues you may have and refer you to other services if needed. You can phone or visit their office in Walker for help with: