The Oratto website is useful free resource for information and guides on immigration matters. You can also call our National Helpline and speak with one of our advisers who will be able to discuss your situation with you in a sympathetic and understanding manner. 

Oratto's experienced Immigration solicitors are able to advise and assist on a wide range of immigration matters, including:

Coming to the UK as a visitor, 

Coming to the UK as a child visitor,

Student visas,

Business vistors,

ACANE exists to support the settlement of asylum seekers and refugees from the African continent, who have been dispersed to the North East region and Tyneside, in particular, and to actively promote their integration with the host community so that they can lead full and active lives, and participate in and contribute to the community on an equal basis.

Afterschool club

Afterschool club with free Access to IT, Internet, Table Football and art & Craft.

For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.

WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme

We are an independent and charitable organisation which exists to meet the needs and promote the interests of asylum seekers and refugees who have arrived or have settled in the North of England.

Coram Children's Legal Centre

Part of the Coram group, Coram Children's Legal Centre is the UK's leading children's legal charity. We are committed to promoting children's rights in the UK and worldwide. We provide free legal information, advice and representation to children, young people, their families, carers and professionals, as well as training and consultancy on child law and children’s rights.

Mentoring service for young people prioritising asylum seekers & refugees aged 16-25 living in Newcastle & surrounding area. The project offers young people a one-to-one mentoring relationship matched with volunteer mentors, which is managed & supervised by staff. It is free and travel and basic refreshment costs are reimbursed.

Riverside Community Health Project works according to community development principles to improve the health and well-being of disadvantaged communities by acting with others to ensure appropriate service provision.

Programme of centre and outreach activities for parents, including:

Rainbow Home is a charity providing support for LGBTQ+ asylum seekers and refugees in the Northeast of England. Working with people who have fled their countries because of persecution based on their sexual orientation or gender identity.

Meets 3rd Friday of the month.

Information for families on thing like; 

• benefits
• work 
• debt and money 
• housing 
• family
• law and courts 
• immigration and health

Information for families on things like;

• benefits
• work
• debt and money
• housing, family
• law and courts
• immigration and health.

This a drop in session there is no need to book. 

N.E.S.T

Are you pregnant or have recently had a baby? English not your first language? 

Not sure what support is available to you in the UK? These new videos will help you understand what happens after you’ve had a baby, made by our friends at the charity Involve North East.

We are here to support children and their families seeking sanctuary in the United Kingdom.

Our Helpline provides emotional and practical support as well as advice and signposting to children, young people and their families.
All services include access to interpreters if required.

The Helpline is open:
Monday to Friday: 10am-8pm
Saturday: 10am-3pm

Moneywise Credit Union is a financial co-operative which offers savings, loans and related services to members. Anyone who joins must be part of a "common bond", this means everyone who lives or works in the Tyne and Wear region. Credit unions are a "not for profit" organisation which means that any surplus made is reinvested into the business, any additional profit is used to pay a dividend to members.

Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.

We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:

Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.

We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:

Turn2us is a national charity that helps people gain access to welfare benefits, charitable grants and other financial help. www.turn2us.org.uk  has a free and easy to use Turn2us Benefits Calculator and a grants search database containing details of over 3,000 charitable funds.

Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.

Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm

Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.

If you need housing advice, if you are at risk of homelessness or you are homeless and have nowhere to stay, please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.

Fair For You offers an affordable alternative to weekly payment stores. They provide low cost loans for new branded white goods, furniture such as beds, mattresses, sofas and sofa beds, pushchairs and prams at fair prices for low income households. Unlike other weekly payment stores, Fair For You do not penalise customers who choose to repay their loan early or charge expensive missed payment fees. Fair for You’s loan calculator tool lets customers check how much the loan will cost in total.

Energy Services provides energy management and advice services to the council, Your Homes Newcastle and to Newcastle's residents.

Residents of Karbon Housing can get specialist advice on welfare benefits, money advice, home energy or help finding work or training. Whether one off advice or the help of a dedicated caseworker is needed, Karbon’s dedicated team of expert advisers can help.

To self refer, you can email moneymatters@karbonhomes.co.uk, fill in a quick online form https://www.karbonhomes.co.uk/customer-area/my-money or phone 0808 164 0111 

MHM was established 30 years ago by families and carers in the North East to provide support and care for people they loved with mental health problems.

Today we have grown into a major national organisation supporting people with learning disabilities, drug and alcohol and other problems, as well as our core client group of people with mental health needs, across the UK through a range of evidence based and innovative services.

AKT in the North East supports LGBTQ+ young people (16-25) who are homeless or living in a hostile environment.

We can offer:

• Benefits support - help with new applications and managing existing claims.
• Housing support - rent enquiries and arrears, managing housing applications and repairs.
• Advice - where to access further support including around debt and managing your finances.
• Other support- school applications, Council Tax.

By appointment only.

Please phone for more information or to book an appointment.