National helpline offering support to victims of forced marriage and honour based abuse. Honour crimes are not determined by age, faith, gender or sexuality, and Karma Nirvana work with all victims.

Free, anonymous dedicated FGM helpline for anyone worried a child is at risk of or has already had FGM.

The National FGM Centre is a partnership between Barnardo’s and the Local Government Association. It was established in 2015 to achieve change in the provision of services for children and their families who are affected by FGM. In 2017, the focus of their work was extended to include Breast Ironing/Flattening and Child Abuse Linked to Faith or Belief. Their website includes a knowledge hub with information, guidance and resources for practitioners and information about training.

An independent legal support service to help protect women against domestic abuse. A network of domestic abuse experts provide advice, support and guidance to support women to protect themselves from violence, gain court orders, access legal aid and navigate court processes.

The Peer Educators deliver preventative domestic abuse and healthy relationship workshops in schools, colleges, youth groups, children’s homes and any setting where young women are present.

A confidential helpline, email and webchat service for domestic abuse perpetrators and those supporting them. They support men and women who are using abuse in same-sex or heterosexual relationships.
 

Are you worried about someone else’s relationship?

This project is for you if you’re worried someone you know is being controlled, scared, or hurt by their partner, ex-partner or a family member.

 Everybody knows somebody!

We all know somebody that has affected by domestic abuse, and we can all help. We can help you find the information and skills you need, if you’re worried someone you know is being controlled, scared, or hurt by their partner, ex-partner or family member.

Confidential support and information in many languages for female survivors of domestic abuse on a range of issues such as legal, housing, money and children. 

Live chat available online: Mon-Fri 3pm to 10pm 

BSL interpreter service: Mon-Fri, 10am to 6pm 

A free, fast emergency injunction service for survivors of domestic abuse regardless of their financial circumstances, race, gender or sexual orientation. 

Our award-winning free service allows anyone who has recently experienced or been threatened with domestic abuse or violence to apply for an emergency court injunction.

AVA (Against Violence and Abuse) offer training on gender based violence and abuse, with particular expertise in children and young people and multiple disadvantage.

Local charity Children North East are running the SAFE programme, which offers counselling to victims of sexual abuse aged 5 to 18 (

Make a Change is a free programme for anyone over 18 in Newcastle who is concerned that they might be hurting, scaring or trying to control their partner, and wants help to change their behaviour.

People can join our group programme (or in some cases work with us one-to-one) to work on understanding behaviour in relationships, and get support to make positive changes for you, your partner or ex-partner, and your children (if you have any). 

Moneywise Credit Union is a financial co-operative which offers savings, loans and related services to members. Anyone who joins must be part of a "common bond", this means everyone who lives or works in the Tyne and Wear region. Credit unions are a "not for profit" organisation which means that any surplus made is reinvested into the business, any additional profit is used to pay a dividend to members.

Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.

We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:

Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.

We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:

For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.

WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme

Turn2us is a national charity that helps people gain access to welfare benefits, charitable grants and other financial help. www.turn2us.org.uk  has a free and easy to use Turn2us Benefits Calculator and a grants search database containing details of over 3,000 charitable funds.

Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.

Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm

Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.

If you need housing advice, if you are at risk of homelessness or you are homeless and have nowhere to stay, please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.

Fair For You offers an affordable alternative to weekly payment stores. They provide low cost loans for new branded white goods, furniture such as beds, mattresses, sofas and sofa beds, pushchairs and prams at fair prices for low income households. Unlike other weekly payment stores, Fair For You do not penalise customers who choose to repay their loan early or charge expensive missed payment fees. Fair for You’s loan calculator tool lets customers check how much the loan will cost in total.

Energy Services provides energy management and advice services to the council, Your Homes Newcastle and to Newcastle's residents.

MHM was established 30 years ago by families and carers in the North East to provide support and care for people they loved with mental health problems.

Today we have grown into a major national organisation supporting people with learning disabilities, drug and alcohol and other problems, as well as our core client group of people with mental health needs, across the UK through a range of evidence based and innovative services.

AKT in the North East supports LGBTQ+ young people (16-25) who are homeless or living in a hostile environment.

We can offer:

• Benefits support - help with new applications and managing existing claims.
• Housing support - rent enquiries and arrears, managing housing applications and repairs.
• Advice - where to access further support including around debt and managing your finances.
• Other support- school applications, Council Tax.

By appointment only.

Please phone for more information or to book an appointment.

Benefits support and advice, Slovakian speaker present for interpreting to support. 

Appointment only.