If you need housing advice, if you are at risk of homelessness or you are homeless and have nowhere to stay, please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.

Live Well Learn Well provides one-to-one and small group coaching to young people. Our coaching enables young people to overcome barriers to learning, and helps them to develop the confidence and motivation they need to succeed in school.

We work with young people who struggle with a range of issues, including low self-esteem, anxiety, poor body image, and exam stress.

We also coach adults who work in education, with a focus on stress management and preventing burnout.

EDNE aims to help people in Tyneside, Wearside, Northumberland and County Durham whose lives are affected by eating distress, or eating disorders. We do this by providing a range of services including individual counselling, mindfulness courses, a support group for carers, health topic workshops, information and training. We also work in schools and other settings to increase knowledge and awareness of eating distress and its effects.

The North of Tyne PALS works within all NHS services in Newcastle, North Tyneside and Northumberland. We're here to help when you need advice, want answers to questions, want to know who to talk to or find out how to get help.

As a patient, relative or carer sometimes you may need to ask someone for on-the-spot help, advice and support. This is where the Patient Advice and Liaison Service (PALS) comes in.
 

We focus on improving the service to NHS patients. The service provides:

Family Rights Group promotes policies and practices that keep children safe within their family and strengthen the family and community networks of those children who cannot live at home.

We campaign for families to have their voice heard, be treated fairly and get help early to prevent problems escalating.

Children's Cancer and Leukaemia Group (CCLG)

Children’s Cancer and Leukaemia Group is a leading children’s cancer charity and the UK and Ireland’s professional association for those involved in the treatment and care of children with cancer.

Over the last 40 years, CCLG has played a key role in the major improvements in survival rates and the standards of care for children so that over 80% of children are now cured. We are the central hub for childhood cancer through the specialist expertise of our members.

Coram Children's Legal Centre

Part of the Coram group, Coram Children's Legal Centre is the UK's leading children's legal charity. We are committed to promoting children's rights in the UK and worldwide. We provide free legal information, advice and representation to children, young people, their families, carers and professionals, as well as training and consultancy on child law and children’s rights.

Young Epilepsy is a national charity that supports the 112,000 children and young people under 25 with epilepsy in the UK.

There is a huge demand for information and support for parents and professionals and a need to improve access to, and quality of, health and education services.

We have a range of services including our helpline, health information resources, training courses for professionals in health, social care and education and the promotion of good practice in schools.

Action on Smoking and Health (ASH) was established in 1971 (20 January) by the Royal College of Physicians. It is a campaigning public health charity that works to eliminate the harm caused by tobacco. We do not attack smokers or condemn smoking. The organisation is headed by the Chief Executive, Deborah Arnott, and governed by a Board of Trustees. The Duke of Gloucester is our patron.

While we aim to be innovative and agenda setting in our work, our policies are always evidence based and follow a dual approach:

We are a local registered charity providing group transport services for the elderly, disabled, youth and community groups. Most of our 16 seat minibuses have accessible lifts and wheelchair friendly interiors. Modern, wheelchair accessible minibuses available from all depots.

We also deliver a furniture re-use and recycling service. 

If you need a minibus, good quality home or office furniture, or transport-related training we can help. 

Our vision is a world where people with HIV live healthy lives free from prejudice and discrimination, and good sexual health is a right and reality for all.

We pride ourselves on offering high-quality, person-centred and outcomes-focused services which give value to the people we serve and are responsive and effective for referral agents.

AKT support young people aged 16-25, who are LGBTQ+ homeless, threatened with homelessness or living in a hostile environment.

AKT can help you to:
• Stay safe
• Provide support and advocacy to find emergency accommodation
• Access specialist support
• Develop skills, identify and achieve life goals

Offices based in Newcastle, we support young people throughout the North East, as well as the rest of the UK

Get in touch with us via our website at www.akt.org.uk/get-help

Neighbourhood youth work project offering services to young people aged 11-19 living in Newbiggin Hall.

Drop In/Employability support for NEET YP for young people 13-25 years- includes groupwork and detached youthwork

Fair For You offers an affordable alternative to weekly payment stores. They provide low cost loans for new branded white goods, furniture such as beds, mattresses, sofas and sofa beds, pushchairs and prams at fair prices for low income households. Unlike other weekly payment stores, Fair For You do not penalise customers who choose to repay their loan early or charge expensive missed payment fees. Fair for You’s loan calculator tool lets customers check how much the loan will cost in total.

We're here to let all lesbian, gay, bi and trans people, here and abroad, know they're not alone.

We believe we're stronger united, so we partner with organisations that help us create real change for the better. We have laid deep foundations across Britain - in some of our greatest institutions - so our communities can continue to find ways to flourish, and individuals can reach their full potential. We’re here to support those who can’t yet be themselves.

But our work is not finished yet. Not until everyone feels free to be who they are, wherever they are.

We care for children and young adults with progressive, life shortening conditions from across the North East.

Our team of skilled staff provide residential short breaks to local families. Up to six children and young adults can stay at any one time in our relaxed, home-from-home environment.

Children from birth to 18 can benefit from short breaks here. Teenagers benefit from their own living area – complete with games consoles, wide screen TV and PC’s.

We also care for young adults aged 18- 25 in designated, age-appropriate facilities.

St Cuthberts Care is a leading North East charity providing specialised services for some of the most vulnerable members of our communities. Our work is often focused on providing services which fill the gaps left by other providers who find our areas of work unattractive or too high risk. We focus largely on:

Dimensions helps people with learning disabilities, autism, and complex needs live fulfilling lives in their communities. They offer personalized support to give individuals more voice, choice, and control. With 7,000 staff, Dimensions works with families and those they support to improve services. Their goal is to empower people to lead happy, ordinary lives.

Through our person-centred approach we support:

Our group is focused on providing sessions for German speaking families.

Free advice and assistance for anyone affected by leukaemia, lymphoma or any malignant blood disorder including patients, carers and family. Help includes benefits advice, grant applications, financial issues, housing and employment. Advice is provided by telephone and appointment as well as home and hospital visits. This service is funded by the Kay Kendall Leukaemia Fund.

Changing Lives supports people over the age of 18 years old who have experienced homelessness to find and access  sustainable employment opportunities. Changing Lives supports adults with some of the biggest barriers to the jobs market become work ready. The support available includes:  

Our Access and Inclusion Service can help with essential information and guidance on a range of statutory areas including:

Who can use the service?

We deliver to anyone living in Newcastle:

• Who is unable to visit their local library due to either permanent or temporary ill health

• Who has caring responsibilities

• Who has a permanent disability

How to apply

Contact us by phone on 0191 278 7878 or by email to kenton.library@newcastle.gov.uk

A Specialist service for people who's lives are affected by someone else's alcohol or drug use. PROPS can offer one to one work, peer support groups, and training around substance misuse. They also offer carer and family training, respite breaks and an emergency out of hours telephone helpline. PROPS also work with young people 11+ who have been impacted by someone else’s drug or alcohol misuse.

If you know anyone who may be affected by drug or alcohol misuse, please contact us to make a referral or alternatively we would be happy to discuss this further with you.