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Moneywise Credit Union is a financial co-operative which offers savings, loans and related services to members. Anyone who joins must be part of a "common bond", this means everyone who lives or works in the Tyne and Wear region. Credit unions are a "not for profit" organisation which means that any surplus made is reinvested into the business, any additional profit is used to pay a dividend to members.
Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.
We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:
Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.
We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:
Family Fund supports families living across the UK who are who are raising a disabled or seriously ill child or young person up to the age of 17. Our support is focused on those on low incomes with a child/children who have a high level of additional support needs.
At Family Fund, we believe that all families raising disabled or seriously ill children and young people should have the same choices, quality of life, opportunities and aspirations as other families.
Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.
Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm
Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.
Children Today helps provide specialised equipment for children and young people with disabilities throughout the UK. The aim is to ensure that every disabled child and young person fulfils their potential and leads an active childhood.
We believe the provision of specialised equipment has a direct and immediate impact on a child’s quality of life and independence, and is vital in helping them to overcome obstacles and achieve their potential. Equipment can include wheelchairs, walking frames, tricycles and other mobility aids along with multi-sensory equipment.
The Access Fund is a grant to help disabled children and young people to participate in activities in their local community. This can be any daytime, evening or weekend activity that the child or young person enjoys whilst their parent/carer has a break from caring. The Access Fund seeks to support children and young people to take part in inclusive activities alongside their non- disabled peers.
If you need housing advice, if you are at risk of homelessness or you are homeless and have nowhere to stay, please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.
Energy Services provides energy management and advice services to the council, Your Homes Newcastle and to Newcastle's residents.
Max Card is issued by North East Local Authority specialist teams to children in care, and children and young people with additional needs.
Max Card offers these children and their families or carers free or discounted entry into many museums, galleries and heritage attractions across the North East.
Just show your Max Card at the entrance and you will get in for free or at the Max Card discounted rate – see the venues page for a full list of venues offering discounts.
Residents of Karbon Housing can get specialist advice on welfare benefits, money advice, home energy or help finding work or training. Whether one off advice or the help of a dedicated caseworker is needed, Karbon’s dedicated team of expert advisers can help.
To self refer, you can email moneymatters@karbonhomes.co.uk, fill in a quick online form https://www.karbonhomes.co.uk/customer-area/my-money or phone 0808 164 0111
Rays of Sunshine Children's Charity exists to grant the wishes of children who are living with serious or life-threatening illnesses between the ages of 3-18 who live in the United Kingdom.
Our dedicated wish team responds to all wish applications within two weeks. We do not operate a waiting list, but give every wish our immediate attention.
With your help they and their families can experience the joy and excitement of doing something they've only ever dreamt of before.
Help us turn wishes into happy memories.
Amidst growing concerns around the Cost of Living Crisis, our team began to compile a list of resources and where to find help to share with the Connected Voice staff. As the list grew, we felt it would be helpful to share this information publicly on our website.
Disability North is a registered charity (no. 514733) promoting inclusion, independence and choice for disabled people and their families by providing information, advice and support on any aspect of disability. Services are also provided for students or professionals working in the statutory, voluntary and the public sector.
The Humankind LGBT North East Services provide support to young people aged 11 to 25 through a range of projects across the North East region.
LGBT+ (Lesbian, Gay Bisexual or Transgender or other related identities) specialist support includes one to one interventions, workshops, peer support and family work.
Ambitious about Autism has a rapidly growing online Ambitious Youth Network to enable more autistic young people to have their voices heard. Through the network, autistic young people between the ages of 16 to 25 can share experiences, connect with others, have their say on Ambitious about Autism’s projects as well as access a range of opportunities to advocate and improve services for autistic young people.
Qwell is a free, safe and anonymous mental health support tool for 18 to 25 year olds.
We offer a variety of anonymous support options to meet your needs
Online messaging
Our messaging feature allows you to reach out directly to a professional. We also use messages to connect with someone who may need additional support.
Navigate is a national mentoring service, that provides online emotional support for parents and carers of disabled children who are finding out about their child’s additional needs.
Eligibility
Navigate is open to any parent or carer who:
- lives in England or Wales
- has parental responsibility for a child under 18
- this child is on a pathway to diagnosis or has received one in the last year
Accessing the service
You can apply online or get a referral from the helpline.
We are delighted to announce the launch of our new website for 4-7 year olds and accompanying guide for parents and carers.
The website is based on the three-episode Jessie & Friends animated series, which aims to equip 4-7 year olds with the knowledge, skills and confidence they need to stay safer online. It is intended to be used by 4-7 year olds alongside their parents and carers, or within education settings as a learning tool.
Do you have a learning disability and/ or are Autistic? Would you like to join an LGBTQ+ group? Come and meet us.
The group helps to improve the opportunities for Autistic individuals and people with Learning Disabilties in the LGBTQ+ community.
You can talk to learning disability staff about any worries or ideas you may have.
Click here to download a copy of their flyer.
Jellytots Pre-School work in partnership with Parent and Carers. We provide a safe, caring, creative environment.
The preschool is situated within the Blakelaw and Cowgate Families Matter Community Hub located on Lindfield Avenue nest door to Thomas Walling Primary School. Children have access to a wide range of developmentally appropriate good quality toys and equipment. We have At Home Bags that allow parents/carers to help their children continue their learning in their home environment. Staff are all qualified in Early Years with some staff having qualifications of Level 4 and above.
We provide a warm and friendly environment for children to reach their full potential by offering an extensive variety of play opportunities, covering all areas of the Early Years Foundation Stage. Including role play, exploration area, maths area and sand/ water play.
We provide a happy stimulating, stable and safe environment where every child feels secure and valued using guidance from the underlying principles of the EYFS.
Riverview Kindergarden is a not for profit community organisation, based in a purpose built kindergarden facility in the West End of Newcastle. It is easy accessible by car or public transport.
Full or part-time places and hours to suit your needs.
This pre-school playgroup opened in February 2015 for children from 2 years to school age. We are situated in Woodlands Children's Centre, High Heaton, a purpose built children's centre next to Heaton Library and the Spinney. We offer a fun and stimulating environment with superb indoor and outdoor spaces for the children to play. Our staff are enthusiastic and professional with lots of experience of early years childcare. Sessions run 5 days a week