Free, safe, confidential support for young people

Children and young people in Newcastle and Gateshead can now get help from mental health counsellors using a free online service supported by the NHS.

Kooth.com is an award-winning online counselling and support service which is now available to all young people in Newcastle and Gateshead aged 11-18 years.

The Newcastle Careers and Guidance Team offers impartial and confidential careers information, advice and support to young people up to the age of 19 without an Education Health and Care Plan (EHC plan) if they live in Newcastle or attend a Newcastle school.  (Please note, young people with an EHC plan are supported by their SEN caseworker)

ACANE exists to support the settlement of asylum seekers and refugees from the African continent, who have been dispersed to the North East region and Tyneside, in particular, and to actively promote their integration with the host community so that they can lead full and active lives, and participate in and contribute to the community on an equal basis.

Afterschool club

Afterschool club with free Access to IT, Internet, Table Football and art & Craft.

Tyneside Women’s Health was established in 1985 with the key aim of helping women to improve their mental health and emotional wellbeing.  

Tyneside Women’s Health offers a range of interventions for women including drop in sessions, support groups, mental health courses, counselling, and various therapeutic activities such as relaxation.  We have also introduced a range of online and virtual support services. Please visit our website for more information.

Our main Centre is based in central Gateshead, and we have a second Centre in Byker, Newcastle.

Nisai Virtual Academy believe that everyone has equal value and should have access to high quality education around the world. It is our mission to give traditional and non-traditional learners the skills to flourish through innovative online education and by influencing positive institutional change. We provide a friendly, supportive learning community and offer our students incredible opportunities. In essence, we support learners from Key Stages 3 to 5 and help create pathways to further education and employment through personalised learning.

Cruse Bereavement Care (CRUSE) is a national charity committed to promoting the well-being of bereaved people.  The organisation aims to help anyone bereaved by death to understand their grief and cope with their loss.  It covers England, Wales and Northern Ireland (Cruse - Scotland is a separate organisation). 

Nystagmus Network is a charity that helps people with nystagmus, a condition where the eyes move uncontrollably. They offer many services to support families and children with nystagmus.

Support Services

Today, 10 children and young people in the UK will hear the shocking news that they have cancer.

Treatment normally starts immediately, is often given many miles from home and can last for up to three years. Being diagnosed with cancer is a frightening experience and the emotional, practical and financial implications of treatment are intensely challenging for the whole family.

For brothers and sisters of disabled children and adults

Sibs is a UK charity for siblings who may be finding it hard to cope with a brother or sister who is disabled, has special educational needs or a serious long term condition.

It is the only UK charity representing the needs of over half a million young siblings and over one and a half million adult siblings.

Sibs can give information and advice both over the phone and online. Sibs also runs YoungSibs, an online only support service for siblings in the UK aged 7 to 17. 

Online support for Parents / Carers and Parents to be to;

• Understanding your pregnancy, birth and labour

• Understanding your baby

• Understanding Your Child

Go to www.inourplace.co.uk

If you have trouble accessing the website please contact solihull.approach-parenting@heartofenglandnhs.uk 0121 296 4448 Monday – Friday 9am – 5pm

Retina UK is the national charity for families living with inherited retinal dystrophies. We fund research and provide information and support to those affected by inherited sight loss and the professionals who support them.

We support anyone with the following visual impairments: Retinitis Pigmentosa (RP), Rod Cone dystrophy, Cone Rod dystrophy, Choroideremia, Leber congenital amaurosis (LCA), Bardet-Biedl syndrome (BBS), Usher syndrome, Stargardt disease.

About Arthritis Action

Founded in 1942, Arthritis Action is the only UK charity giving hands-on, practical help to combat the pain of arthritis through self-management and lifestyle advice. We offer people with arthritis a holistic self-management approach, looking at both the physical and mental aspects of arthritis.

NIDAS offer a range of specialist emotional and practical support including:

Live Well Learn Well provides one-to-one and small group coaching to young people. Our coaching enables young people to overcome barriers to learning, and helps them to develop the confidence and motivation they need to succeed in school.

We work with young people who struggle with a range of issues, including low self-esteem, anxiety, poor body image, and exam stress.

We also coach adults who work in education, with a focus on stress management and preventing burnout.

EDNE aims to help people in Tyneside, Wearside, Northumberland and County Durham whose lives are affected by eating distress, or eating disorders. We do this by providing a range of services including individual counselling, mindfulness courses, a support group for carers, health topic workshops, information and training. We also work in schools and other settings to increase knowledge and awareness of eating distress and its effects.

Young Epilepsy is a national charity that supports the 112,000 children and young people under 25 with epilepsy in the UK.

There is a huge demand for information and support for parents and professionals and a need to improve access to, and quality of, health and education services.

We have a range of services including our helpline, health information resources, training courses for professionals in health, social care and education and the promotion of good practice in schools.

Beacon Films CIC is a training and production organisation for people with learning disabilities, autism and additional needs.  We have been given multiple awards for our work.

Throughout the year, we offer a variety of filmmaking projects.  There are also some volunteering opportunities on short film commissions. 

Our vision is a world where people with HIV live healthy lives free from prejudice and discrimination, and good sexual health is a right and reality for all.

We pride ourselves on offering high-quality, person-centred and outcomes-focused services which give value to the people we serve and are responsive and effective for referral agents.

AKT support young people aged 16-25, who are LGBTQ+ homeless, threatened with homelessness or living in a hostile environment.

AKT can help you to:
• Stay safe
• Provide support and advocacy to find emergency accommodation
• Access specialist support
• Develop skills, identify and achieve life goals

Offices based in Newcastle, we support young people throughout the North East, as well as the rest of the UK

Get in touch with us via our website at www.akt.org.uk/get-help

We care for children and young adults with progressive, life shortening conditions from across the North East.

Our team of skilled staff provide residential short breaks to local families. Up to six children and young adults can stay at any one time in our relaxed, home-from-home environment.

Children from birth to 18 can benefit from short breaks here. Teenagers benefit from their own living area – complete with games consoles, wide screen TV and PC’s.

We also care for young adults aged 18- 25 in designated, age-appropriate facilities.

Dimensions helps people with learning disabilities, autism, and complex needs live fulfilling lives in their communities. They offer personalized support to give individuals more voice, choice, and control. With 7,000 staff, Dimensions works with families and those they support to improve services. Their goal is to empower people to lead happy, ordinary lives.

Through our person-centred approach we support:

A Specialist service for people who's lives are affected by someone else's alcohol or drug use. PROPS can offer one to one work, peer support groups, and training around substance misuse. They also offer carer and family training, respite breaks and an emergency out of hours telephone helpline. PROPS also work with young people 11+ who have been impacted by someone else’s drug or alcohol misuse.

If you know anyone who may be affected by drug or alcohol misuse, please contact us to make a referral or alternatively we would be happy to discuss this further with you.

Adult cycle training 16+

Free cycle training to all who Live, Work or Study in Newcastle. 

Learn how to cycle or how to cycle more confidently on or off road. We can help and advise on everything cycling, whether for commuting purposes or just for leisure.