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The Oratto website is useful free resource for information and guides on immigration matters. You can also call our National Helpline and speak with one of our advisers who will be able to discuss your situation with you in a sympathetic and understanding manner.
Oratto's experienced Immigration solicitors are able to advise and assist on a wide range of immigration matters, including:
Coming to the UK as a visitor,
Coming to the UK as a child visitor,
Student visas,
Business vistors,
ACANE exists to support the settlement of asylum seekers and refugees from the African continent, who have been dispersed to the North East region and Tyneside, in particular, and to actively promote their integration with the host community so that they can lead full and active lives, and participate in and contribute to the community on an equal basis.
Afterschool club
Afterschool club with free Access to IT, Internet, Table Football and art & Craft.

For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.
WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme

We are an independent and charitable organisation which exists to meet the needs and promote the interests of asylum seekers and refugees who have arrived or have settled in the North of England.

Coram Children's Legal Centre
Part of the Coram group, Coram Children's Legal Centre is the UK's leading children's legal charity. We are committed to promoting children's rights in the UK and worldwide. We provide free legal information, advice and representation to children, young people, their families, carers and professionals, as well as training and consultancy on child law and children’s rights.
Mentoring service for young people prioritising asylum seekers & refugees aged 16-25 living in Newcastle & surrounding area. The project offers young people a one-to-one mentoring relationship matched with volunteer mentors, which is managed & supervised by staff. It is free and travel and basic refreshment costs are reimbursed.
Riverside Community Health Project works according to community development principles to improve the health and well-being of disadvantaged communities by acting with others to ensure appropriate service provision.
Programme of centre and outreach activities for parents, including:
Rainbow Home is a charity providing support for LGBTQ+ asylum seekers and refugees in the Northeast of England. Working with people who have fled their countries because of persecution based on their sexual orientation or gender identity.
Meets 3rd Friday of the month.
N.E.S.T
Are you pregnant or have recently had a baby? English not your first language?
Not sure what support is available to you in the UK? These new videos will help you understand what happens after you’ve had a baby, made by our friends at the charity Involve North East.
We are here to support children and their families seeking sanctuary in the United Kingdom.
Our Helpline provides emotional and practical support as well as advice and signposting to children, young people and their families.
All services include access to interpreters if required.
The Helpline is open:
Monday to Friday: 10am-8pm
Saturday: 10am-3pm
First Response Training is one of the UK’s leading and largest dedicated training providers, successfully delivering courses to in excess of 70,000 delegates every year. Our vision is simple: we create safer working environments through the delivery of a range of quality training solutions across health and social care, early years, schools and all other industry sectors throughout the UK. We have a number of training facilities based across the UK.
Public Health School Nurses provide a range of health improvement and health promotion activities including confidential health advice for children and young people, an immunisation programme and assistance to school staff in the delivery of PHSE (personal health and social education).
Every school in Newcastle has access to a School Nurse. School Nurses also provide information, advice and support on a range of health issues including:


Tyneside Women’s Health was established in 1985 with the key aim of helping women to improve their mental health and emotional wellbeing.
Tyneside Women’s Health offers a range of interventions for women including drop in sessions, support groups, mental health courses, counselling, and various therapeutic activities such as relaxation. We have also introduced a range of online and virtual support services. Please visit our website for more information.
Our main Centre is based in central Gateshead, and we have a second Centre in Byker, Newcastle.

Children North East exists because growing up can be hard. We want all babies, children and young people to be happy and healthy and to grow up feeling:
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Safe and loved
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Resilient to the challenges they may face
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Valued and confident
We have a strong children’s rights ethos and believe that real social change is achieved when those who are, or have, experienced issues lead the change.

Nystagmus Network is a charity that helps people with nystagmus, a condition where the eyes move uncontrollably. They offer many services to support families and children with nystagmus.
Support Services

Today, 10 children and young people in the UK will hear the shocking news that they have cancer.
Treatment normally starts immediately, is often given many miles from home and can last for up to three years. Being diagnosed with cancer is a frightening experience and the emotional, practical and financial implications of treatment are intensely challenging for the whole family.


Online support for Parents / Carers and Parents to be to;
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Understanding your pregnancy, birth and labour
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Understanding your baby
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Understanding Your Child
Go to www.inourplace.co.uk
If you have trouble accessing the website please contact solihull.approach-parenting@heartofenglandnhs.uk 0121 296 4448 Monday – Friday 9am – 5pm
Retina UK is the national charity for families living with inherited retinal dystrophies. We fund research and provide information and support to those affected by inherited sight loss and the professionals who support them.
We support anyone with the following visual impairments: Retinitis Pigmentosa (RP), Rod Cone dystrophy, Cone Rod dystrophy, Choroideremia, Leber congenital amaurosis (LCA), Bardet-Biedl syndrome (BBS), Usher syndrome, Stargardt disease.

Whether you need to hire a wheelchair in Newcastle, rent a disability hoist in Blackpool or hire a mobility scooter in London, you're at the right place - Strive Mobility

About Arthritis Action
Founded in 1942, Arthritis Action is the only UK charity giving hands-on, practical help to combat the pain of arthritis through self-management and lifestyle advice. We offer people with arthritis a holistic self-management approach, looking at both the physical and mental aspects of arthritis.


EDNE aims to help people in Tyneside, Wearside, Northumberland and County Durham whose lives are affected by eating distress, or eating disorders. We do this by providing a range of services including individual counselling, mindfulness courses, a support group for carers, health topic workshops, information and training. We also work in schools and other settings to increase knowledge and awareness of eating distress and its effects.

The North of Tyne PALS works within all NHS services in Newcastle, North Tyneside and Northumberland. We're here to help when you need advice, want answers to questions, want to know who to talk to or find out how to get help.
As a patient, relative or carer sometimes you may need to ask someone for on-the-spot help, advice and support. This is where the Patient Advice and Liaison Service (PALS) comes in.
We focus on improving the service to NHS patients. The service provides:
Children's Cancer and Leukaemia Group (CCLG)
Children’s Cancer and Leukaemia Group is a leading children’s cancer charity and the UK and Ireland’s professional association for those involved in the treatment and care of children with cancer.
Over the last 40 years, CCLG has played a key role in the major improvements in survival rates and the standards of care for children so that over 80% of children are now cured. We are the central hub for childhood cancer through the specialist expertise of our members.
Young Epilepsy is a national charity that supports the 112,000 children and young people under 25 with epilepsy in the UK.
There is a huge demand for information and support for parents and professionals and a need to improve access to, and quality of, health and education services.
We have a range of services including our helpline, health information resources, training courses for professionals in health, social care and education and the promotion of good practice in schools.
