Moneywise Credit Union has a network of local credit union collection points that offer a convenient way to deposit savings. Local credit union collection points do not provide information about loans or membership queries.

We do not provide a specialist benefit advice service but do offer Newcastle residents some general support with benefit issues. For example:

Childnet International works in partnership with others around the world to help make the Internet a great and safe place for children.

Childnet works across three main areas of access, awareness and protection.

Access and promoting quality content

Helping children and young people to use the net constructively, showcase quality content and enable others to use our resources and develop new projects.

Tyneside Women’s Health was established in 1985 with the key aim of helping women to improve their mental health and emotional wellbeing.  

Tyneside Women’s Health offers a range of interventions for women including drop in sessions, support groups, mental health courses, counselling, and various therapeutic activities such as relaxation.  We have also introduced a range of online and virtual support services. Please visit our website for more information.

Our main Centre is based in central Gateshead, and we have a second Centre in Byker, Newcastle.

Ridley Villas is supported housing that provides help for women who have children, who are living in Newcastle and Gateshead who need support with overcoming issues with drugs or alcohol, or both.   

Nisai Virtual Academy believe that everyone has equal value and should have access to high quality education around the world. It is our mission to give traditional and non-traditional learners the skills to flourish through innovative online education and by influencing positive institutional change. We provide a friendly, supportive learning community and offer our students incredible opportunities. In essence, we support learners from Key Stages 3 to 5 and help create pathways to further education and employment through personalised learning.

Kinship is the leading kinship care charity in England and Wales. We are here for all kinship carers – the grandparents and siblings, the aunts, uncles, and family friends who step up to raise children when their parents aren’t able to.

We won’t rest until every kinship family has the recognition, value and support they need and deserve.

Tutor House provides online and in-person tuition for all subjects and levels; including group revision classes, GCSE and A-Level, Pre-U, retake courses, homeschooling, SEN tuition and much more. We have thousands of qualified teachers and educators that tailor their teaching to your learning style. Our mission is to help you reach your potential and boost your confidence. We'll also match you with your ideal tutor for FREE to make sure you're comfortable. Happy Tutoring!

Cruse Bereavement Care (CRUSE) is a national charity committed to promoting the well-being of bereaved people.  The organisation aims to help anyone bereaved by death to understand their grief and cope with their loss.  It covers England, Wales and Northern Ireland (Cruse - Scotland is a separate organisation). 

Jesmond Lawn Tennis Club is a small and friendly club located in the heart of Jesmond, just 5 minutes from Newcastle City Centre. The club was founded in 1883 and has a long and distinguished history which includes member Muriel Robb winning Ladies Singles at Wimbledon in 1902.

Are you looking after someone who needs help and support?

If you are caring for someone who cannot manage without your support and you're not employed to do this, then you are a carer. Anyone can become a carer at any point in their life. We're here to listen and support you.

Newcastle Carers is an independent charity supporting adults, children, and young people who look after someone living in Newcastle upon Tyne. Our services are free, confidential and non-judgemental, helping carers find ways to make their caring situation easier to manage.

Kids Kabin provides regular creative activities to enable personal development.  We engage kids from disadvantaged areas in creative activities to support their learning and personal development. For ages 8 to 13 years

Kids Kabin’s main location is in Walker; however, we run activity hubs in locations all over the city – from Pottery Bank to Cowgate and places in between.

Where are we?

Family Advice and Support Team at Skills for People

Services Offered:

Skills for People helps disabled children and adults and their families to be in control and to have better lives. We also work with children with special educational needs.

We offer help with planning, meeting other disabled people and their families, advocacy, advocacy groups, social activities, self help meetings and individual development. We work with people who have an individual budget and those who do not.

Geordie Mums is a self-advocacy, social and supportive group for Mums with a learning disability and autistic Mums.

The group meets once a month, on a Wednesday morning.

The group always welcomes new members. To find out more, or to talk about joining the group, please get in touch by phone or email. 

A safe and welcoming group for autistic people to connect with each other.  

Please ring the office on 0191 281 8737 and let us know if you would like to come. 

For more information you can email emily.walsh@skillsforpeople.org.uk 

Here at The King’s Trust, we offer various programmes aiming to get young people between the ages of 11 and 30 into education, training or employment. We do this by delivering programmes based around building confidence, employability and wellbeing skills. We offer work experience programmes as well as employment opportunities. We also have free funding and build your own business programmes. Wherever you’re at in your journey to getting into education or employment, we’re here to listen and we’re here to help!

We are kind and caring and offer:

Children North East exists because growing up can be hard. We want all babies, children and young people to be happy and healthy and to grow up feeling: 

• Safe and loved

• Resilient to the challenges they may face

• Valued and confident  

We have a strong children’s rights ethos and believe that real social change is achieved when those who are, or have, experienced issues lead the change.  

Looking after your Welfare and Wellbeing

Help and support is available in Newcastle.

Support with money, employment, family, caring, health.

Please visit the Newcastle City Council website for details at Citylife Line: Looking after your Welfare and Wellbeing 

The National Breastfeeding Helpline offers friendly, non-judgemental, independent, evidence based breastfeeding support and information to anyone in the UK who needs it. The helpline is provided by the Breastfeeding Network and the Association of Breastfeeding Mothers.

Personal Alarm Watch is the highest rated alarm service in the UK.

They provide a unique personal alarm for the elderly that with the press of a button can get you emergency help anywhere you go. 

For refugees living in the West End of Newcastle Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers.

WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a hardship fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited befriending scheme

This is a FREE service for parents/carers of children going through the diagnostic process or with a diagnosis of autism.

These groups give support, advice and information on services available to families. Trained autism practitioners will run sessions that aim to:

Nystagmus Network is a charity that helps people with nystagmus, a condition where the eyes move uncontrollably. They offer many services to support families and children with nystagmus.

Support Services

Turn2us is a national charity that helps people gain access to welfare benefits, charitable grants and other financial help. www.turn2us.org.uk  has a free and easy to use Turn2us Benefits Calculator and a grants search database containing details of over 3,000 charitable funds.

Money Matters is the specialist debt advice team within the Newcastle City Council's Active Inclusion Service. They offer debt and budgeting advice to people who live in Newcastle.

Phone: 0800 1707 008 Monday - Friday, 8.30am - 4.30pm

Professionals can refer people to the service by emailing moneymatters@newcastle.gov.uk and requesting a referral form.