Outer West

Your Community Family Offer

Family hubs are friendly and welcoming places. There are lots of activities and support for you and your family.
We welcome families from across the city. Our Outer West hubs are:

Galafield Family Hub, Newbiggin Lane, NE5 1LZ. 

Charlton Street Hub, Charlton Street, NE15 8RN.

Get in Touch: 

• Call 0191 277 7800 (Monday to Friday, 8.30am to 4.30pm) 
• Email OuterWestCFN@Newcastle.gov.uk   
• Facebook page
• Children and Families Newcastle website your digital family hub

What else is available? 

Groups and programmes in Outer West

There are lots of groups and courses to support you and your family. You can find out more on our parent support page on our digital family hub, or you call for a chat. 

Support for your family

For general enquiries, or if you are a practitioner supporting a family, please contact Early Help Access Point on 0191 211 5805 (Monday – Friday 9am – 5pm) or earlyhelpplan@newcastle.gov.uk. For further information visit our Early Help page on the Newcastle City Council website. 

Cost of living: If you are struggling with the cost of living, please visit our dedicated page for Cost of Living Support on Newcastle City Council website.

For more information on what support is available for families on low incomes please see our partner website Information Now by scrolling to the bottom of this page.